A1 - working within the health and science sector

Question 1

what is equality?

Answer 1

treating individuals fairly (not the same) so everyone has the same opportunities.
eg, lifts, wider doors, ramps…

Question 2

what is diversity?

Answer 2

recognising everyone is unique and different.
eg, lgbtq+, religion, dietary requirements

Question 3

what is inclusion?

Answer 3

making sure everyone is included.
eg, having meetings when every member of staff is in work

Question 4

what is discrimination?

Answer 4

a group/person at a disadvantage and treated unfairly compared to others.
eg, not able to do certain activities if your disabled as there’s no accessible route

Question 5

what is workforce?

Answer 5

employers in an organisation

Question 6

what is a customer/patient?

Answer 6

all members of the uk public who will use a service in an organisation

Question 7

name 4 differences within people

Answer 7

religion, age, gender, language, diet, gender reassignment

Question 8

what is a policy?

Answer 8

a course or principle of action adopted or proposed by an organization or individual

Question 9

give 4 different types of policies?

Answer 9

health and safety, complaints, whistle blowing, safeguarding

Question 10

how to policies start?

Answer 10

they stem from the government and they put them in place

Question 11

what are the 9 protected characteristics of the equality act 2010?

Answer 11

race
religion
pregnancy
gender
sexual orientation
gender reassignment
disability
age
marriage

Question 12

what is safeguarding?

Answer 12

protecting a citizens health, wellbeing and human rights, so they can live life free from harm, abuse and neglect.

Question 13

what is the code of conduct?

Answer 13

the standards of conduct, behaviour and attitude that the public and people who use health and care services should expect

Question 14

what is the policy?

Answer 14

what care workers should do in a set of circumstances

Question 15

what are procedures?

Answer 15

action to be taken

Question 16

what is the duty of candour?

Answer 16

health professionals must tell the patient when something has gone wrong

Question 17

what is care work responsibility?

Answer 17

to maintain care that meets legal requirements and standards

Question 18

what is the duty of care?

Answer 18

being accountable for your actions and decisions

Question 19

give 5 examples of duty of care

Answer 19

the 6 C’s
ensuring privacy
following the care plan
consent
knowing your role and responsibility’s

Question 20

what are the 6 C’s?

Answer 20

care, compassion, competence, communication, courage, commitment

Question 21

what is the difference between direct and indirect discrimination?

Answer 21

direct = directly aiming at someone
indirect = a practice, policy or rule which applies to everyone, but has a worse effect on some

Question 22

give 5 reasons someone might be classed as a vulnerable person

Answer 22

history of abuse
sensory impairment
lack of mental capacity
age
health condition

Question 23

what is the definition of social media?

Answer 23

internet based tools that allow individuals and communities to: gather and communicate, share ideas, information, and collaborate with others in real time

Question 24

what is personal information?

Answer 24

broad range of details that could identify a person
eg, dob, name..

Question 25

what is sensitive information?

Answer 25

extra information that includes an opinion
eg, race, gender, religion..

Question 26

what is a legislation?

Answer 26

used by the government to protect society

Question 27

what is a policy?

Answer 27

rules set by companies that guide us day to day

Question 28

what is the purpose of the general data protection regulation (GDPR) 2018?

Answer 28

increases restrictions on what organisations can do with your data and it extends the rights of individuals to access and control data

Question 29

what are the caldicott principles?

Answer 29

developed in 1997 by Dame Fiona Caldicott
1) justify the purpose
2) only use when necessary
3) use the minimum necessary confidential information
4) need to know basis
5) everyone should be aware of responsibilities
6) comply with the law
7) the duty to share information is just as important to protect it
8) inform users about how information is used

Question 30

what are performance reviews?

Answer 30

carried out by managers, and a discussion of an employees professionalism

Question 31

what is a PMR and appraisal?

Answer 31

PMR = performance management review - task/target setting
Appraisal = looking at performance of PMR targets

Question 32

what is continued professional development (CPD)?

Answer 32

identified training neeeds
eg, safely using a hoist

Question 33

why do we have a disciplinary policy?

Answer 33

keeps everyone safe
sets expected standards
ensures consistent and fair treatment
makes sure everyone knows between right and wrong

Question 34

what is misconduct?

Answer 34

unacceptable behaviour
eg, having a relationship with a patient

Question 35

what is malpractice?

Answer 35

negligent act or omission
eg, pain medication not prescribed when it should have been

Question 36

what is a grievance policy?

Answer 36

a way for an employee to raise a complaint to their employer

Question 37

what is autonomy?

Answer 37

a right to have independence or freedom and to act on your choice

Question 38

what is informed consent?

Answer 38

being told the risks and making a choice upon it

Question 39

what is beneficence?

Answer 39

consent from a patient for a procedure that will benefit them

Question 40

what is nonmaleficence?

Answer 40

a medical practitioner has a duty to do not harm or allow harm to a patient through neglect

Question 41

what is ethics?

Answer 41

moral principles that govern a person’s behaviour