About TrustedSite

Question 1

The McAfee SECURE service has addressed security concerns of online consumers since

Answer 1

2008

Question 2

In 2013, McAfee exclusively licensed the McAfee SECURE brand to TrustedSite (formerly named

Answer 2

PathDefender

Question 3

Since [blank], TrustedSite has operated the McAfee SECURE service

Answer 3

2013

Question 4

Our mission is to help

Answer 4

Our mission is to help build trust between website owners and visitors, ultimately helping safe sites sell more.

Question 5

By protecting consumers across all their devices, McAfee secures their

Answer 5

By protecting consumers across all their devices, McAfee secures their digital lifestyle at home and away.

Question 6

Tim Dowling title

Answer 6

Founder and Chief Executive Officer

Question 7

At McAfee, Tim was

Answer 7

integral to the 2006 acquisition of ScanAlert, now McAfee SECURE, and continues to direct brand strategy and operations at TrustedSite.

Question 8

Ben Tyler title

Answer 8

Founder and Chief Technology Officer

Question 9

Ben Tyler created the groundbreaking

Answer 9

Hacker Safe technology that paved the way for McAfee SECURE’s success.

Question 10

Todd Gebhart title

Answer 10

Board Member

Question 11

Bill Kerrigan title

Answer 11

Founder and Board Member

Question 12

Barry Borrilez title

Answer 12

Vice President of Sales

Question 13

Barry brings nearly [blank] decades of experience leading sales teams. He developed the sales program for [blank], which later became the [blank].

Answer 13

Barry brings nearly two decades of experience leading sales teams. He developed the sales program for ScanAlert, which later became the McAfee SECURE certification.

Question 14

Nick Hemenway title

Answer 14

Director of Marketing

Question 15

Nick Hemenway leads the

Answer 15

UX, design and marketing at TrustedSite.

Question 16

Jeff Guido title

Answer 16

Director of Finance & Sales Operations

Question 17

Sarah Broch title

Answer 17

Small Business Segment Manager

Question 18

Sarah Broch currently manages [blank]. Sarah holds a [blank] from [blank]. Before working at TrustedSite, she [blank], and was in the [blank].

Answer 18

Sarah Broch currently manages TrustedSite’s Customer Care team. Sarah holds a Master of Science in Integrated Marketing Communications from Golden Gate University. Before working at TrustedSite, she sold wine, and was in the US Air Force.

Question 19

Brandon Rogers title

Answer 19

Technical Support Manager

Question 20

Brandon Rogers began his career at TrustedSite in [blank] and now leads the [blank].

Answer 20

Brandon Rogers began his career at TrustedSite in February of 2014 and now leads the Technical Support Team.

Question 21

Sean Kealy title

Answer 21

Director of Mid to Large Segment Sales

Question 22

Megan Griffin title

Answer 22

Revenue Operations Manager

Question 23

Megan began her career at TrustedSite in [blank].

Answer 23

October of 2018.

Question 24

Nick Merritt title

Answer 24

Director of Security Products

Question 25

Nick Merritt heads up [blank] for TrustedSite. Nick has more than [blank] years of experience in securing network infrastructures. He has been publicly credited for his contributions to responsible disclosure of [blank] in mainstream software including Microsoft. Prior to joining TrustedSite, Nick was in charge of architecting [blank] solutions for enterprise networks at [blank].

Answer 25

Nick Merritt heads up security for TrustedSite. Nick has more than 15 years of experience in securing network infrastructures. He has been publicly credited for his contributions to responsible disclosure of zero day vulnerabilities in mainstream software including Microsoft. Prior to joining TrustedSite, Nick was in charge of architecting Identity and Access Management solutions for enterprise networks at OneLogin.

Question 26

SMALL-MEDIUM BUSINESS SEGMENT (SBS) responsible for accounts with subscriptions totaling less than [blank] and lite customers. They're tasked with [blank X 4].

Answer 26

SMALL-MEDIUM BUSINESS SEGMENT (SBS) responsible for accounts with subscriptions totaling less than $2,000 and lite customers. They're tasked with increasing renewal rates, upsells, converting monthly subscriptions to annual subscriptions, and converting free customers to paid.

Question 27

MID-LARGE BUSINESS SEGMENT (MLBS) Account Managers each have a book of high value accounts within this segment, paying above [blank] in subscription value. They're tasked with ensuring these accounts are [blank] and [blank]. They each with an account services rep to ensure they meet and exceed [blank] and [blank] revenue goals.

Answer 27

MID-LARGE BUSINESS SEGMENT (MLBS) Account Managers each have a book of high value accounts within this segment, paying above $2,000 in subscription value. They're tasked with ensuring these accounts are healthy and renewing. They each with an account services rep to ensure they meet and exceed quarterly and annual revenue goals.

Question 28

ACCOUNT SERVICES They're responsible for facilitating [blank] working directly with an assigned Account Manager to ensure they meet and exceed [blank] and [blank] revenue goals.

Answer 28

ACCOUNT SERVICES They're responsible for facilitating MLBS account renewals working directly with an assigned Account Manager to ensure they meet and exceed quarterly and annual revenue goals.

Question 29

TECHNICAL SUPPORT They're responsible for providing [blank] to all of our customers, both [blank] and [blank]. This includes questions related to our [blank X 3].

Answer 29

TECHNICAL SUPPORT They're responsible for providing technical support to all of our customers, both paid and free. This includes questions related to our scanning, certification services, and ASV PCI Compliance.

Question 30

MARKETING They're responsible for creating [blank] and [blank], and designing and maintaining our free to paid user [blank], and [blank].

Answer 30

MARKETING They're responsible for creating sales enablement tools and content, and designing and maintaining our free to paid user experiences, and platform app pages.

Question 31

ACCOUNT EXECUTIVE They're responsible for the targeted selling of new [blank] and [blank] accounts by targeting prospective [blank], accessing the [blank] in the organization, and selling the [blank].

Answer 31

ACCOUNT EXECUTIVE They're responsible for the targeted selling of new mid-market and enterprise accounts by targeting prospective buyers, accessing the decision maker in the organization, and selling the value of our services.

Question 32

PRODUCT DEVELOPMENT They're responsible for building new [blank] and [blank], maintaining our current [blank], the TrustedSite [blank] and [blank], and [blank].

Answer 32

PRODUCT DEVELOPMENT They're responsible for building new features and products, maintaining our current products, the TrustedSite admin portal and user dashboards, and platform apps.