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Flashcards in Appendices MEP Deck (123)
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1

GPhC standards of conducts, ethics and performance Principle 1

Make patients your first concern

2

GPhC standards of conducts, ethics and performance Principle 2

Use your professional judgement in the interests of patient and public

3

GPhC standards of conducts, ethics and performance Principle 3

Show respect for others

4

GPhC standards of conducts, ethics and performance Principle 4

Encourage patients and public to participate in decisions about their care

5

GPhC standards of conducts, ethics and performance Principle 5

Develop your professional knowledge and competence

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GPhC standards of conducts, ethics and performance Principle 6

Be honest and trustworthy

7

GPhC standards of conducts, ethics and performance Principle 7

Take responsibility for own working practices

8

Responsibility of the registered pharmacy lies with

Owners and superintendent if body corporate

9

Registered Pharmacy principle 1

Governance arrangements
safeguard the health, safety and wellbeing of patients and the public

10

Registered Pharmacy principle 2

Saff empowered and competent to
safeguard the health, safety and wellbeing of patients and the public

11

Registered Pharmacy principle 3

Environment and conditions of premises from which pharmacy services are provided and associate premises
safeguard the health, safety and wellbeing of patients and the public

12

Registered Pharmacy principle 4

The way in which the pharmacy services (inlcuding management of meds/med device) are delivered
safeguard the health, safety and wellbeing of patients and the public

13

Registered Pharmacy principle 5

The equipment and facilities used in the provision of pharmacy services
safeguard the health, safety and wellbeing of patients and the public

14

CPD requirements are

Keep a legible record either online (uptodate) or on another computer or hard copy (in format approved with CPD approved logo)
9/year
Keep a record of CPD complies with good practice criteria fro CPD monitoring
Record how CPD has contributed to quality or development of your practice
Submit CPD on request

15

Showing respect for others means

Recognise diversity and respect cultural difference
Treat people politely
No discrimination
If own beliefs prevent - refer
Respect dignity, privacy and for consultation
Consent - use for purpose given
Maintain boundaries especially vulnerable people

16

Making patients first concern means

Services provided quality and safe
Protect well-being
Promote health
All info to assess - make decision
Refer
Provide meds/services safely
Ensure understand how to use
Keep records
Reviews, Audits, Risk assesments

17

Professional judgement in the interest of the patients and public means

Best interest patient
Not letting targets, incentives and personal interests influence professional judgement comes under
Use resources available
Challenge colleagues if reason
In emergency provide care, reduce risk

18

Encourage patients and public to participate in decisions about their care means

They have a right
Communicate effectively - meet their communication needs
Listen and respect choices
Explain options - risks benefits for informed decision
Respect right to refuse
Info appropriately shared
encourage to adhere
incapacitated - legal requirements

19

Develop professional knowledge and comepetence means

up to date, relevant knowledge and skills
Recognise own limits and areas of competence
maintain improve knowledge and skill
Apply knowledge and skill in practice
Learn from assessments, appraisals, reviews - take further education/training if need
Keep up to date evidence for CPD

20

Be honest and trustworthy means

Act that way for public trust/confidence
No abuse/exploiting
avoid conflict of interest - no gifts/hospitality
accuracy impartiality in info given
Meet standards
Comply with requirments
Keep to commitments
Responds honestly, openly, politely to complaint/criticism
Tell GPhC/employer any FtP

21

Take responsibility for working practices means

Practice if fit
communication skills to communicate to colleagues
develop, educate and share knowledge, skills, expertise
take responsibility, delegate, train
define who responsible for what
SOP followed
workload safe
don't prevent others from keeping to their duty
have professional indemnity cover
effective complaints procedure and followed
Tell relevant authority of problems. Deal with reports properly
Cooperate with investigations

22

Governance arrangement's standards cover

Identifying/managing risks
Reviewing/monitoring safety and quality
Roles defined
Feedback managed properly
Indemnity and insurance pharmacy services
Records kept/maintained
Information managed with Privacy, dignity, confidentiality
Children/vulnerable safeguarded

23

Staff empowerment and competence's standards cover

Staff qualified, skilled, competence for services/their roles
Staff comply legal/professional obligations
Culture open, honest, learning
Staff can give feedback and raise concern
Incentives/targets do not compromise

24

Environment and Condition of Premises's standards cover

Safe, clean, maintained and suitable for services
Protect privacy, dignity, confidentiality
Hygiene
Secure and safe from unauthorised access
Environment services provided right

25

Pharmacy services's standards cover

Services accessible
Services managed, delivered safely and effectively
Meds/devices from reputable source, are fit/safe, stored securely, safe from unauthorised access, supplied safely and disposed safely/securely
Concern raised when med/device not fit for purpose

26

Equipment and facilities's standards cover

Equipment/facilities needed for services are:
readily available, from reputable source, are fit/safe, stored securely, safe from unauthorised access, appropriately maintained and used in a way protecting privacy/dignity patients

27

What age does confidentiality apply to

all ages

28

What information does confidentiality apply to

all info obtained during course of professional practice

29

What does confidential information not apply to

Anonymous information
Coded information
Information legitimately in public

30

What is covered by the term "pharmacy services"

management of medicines, advice and referral, and the wide range of clinical services pharmacies provide.