Attitudes Flashcards
(40 cards)
attitudes
- eval of person, object, idea
- can be + or -
- comprised of A-B-C
attitude origins: affectively based attitude
based primarily on people’s emotions and feelings about attitude object
attitude origins: behaviourally based attitude
based primarily on observations of how one behaves toward attitude object
attitude origins: cognitively based attitude
based primarily on person’s beliefs about properties of an attitude object
explicit attitude
- we consciously endorse and easily report
- likely rooted in recent experiences
implicit attitude
- involuntary, uncontrollable, at times unconscious
- tend to be rooted in long term experiences
- the IAT will be back
theory of planned B
- attitude does not inherently predict B
- maintains that the best predictor of people’s deliberate B is their intention
deliberate B
- people think intently about them
- can be predicted quite well
predictors of intention
- attitudes towards specific B
- perception of social norms regarding that B
- perceived behavioural control regarding the B
- refer to schema in notes, section on attitudes
changing attitudes
- persuasion vs compliance
- persuasive communication
- Yale attitde change approach
persuasion vs compliance
persuasion
- involves change of attitude
compliance
- change of B, even for a short period of time
persuasive communication
communication advocating a particular side of an issue
Yale attitude change approach
study of conditions under which people are most likely to change their attitudes in response to persuasive messages
effective communication
- source of communication
- credibility
- perceived attractiveness (halo effect) - nature of communication (we don’t like it when we know someone is trying to change our opinion)
- intentionality
- two-sided perspective
- recency/primacy effect - nature of the audience
- distractedness/receptiveness
- cultural differences
elaboration likelihood model
- central route
- peripheral route
central route
- when people are motivated and have the ability to pay attention to the arguments in the communication
- relevant to main goal
peripheral route
- when people do not pay attention to the arguments but are instead swayed by characteristics
- not relevant to main goal
fear-arousing communication
- persuasive message that attempts to change attitudes by arousing their fears
- moderate level of fear and recommendations to enable change is MOST effective way to use fear-arousing communication
does advertising work?
- most think that advertising works on everybody but themselves
- it works; when a product is advertised, sales increase
- people react more favourably to ads that match their attitude type
which ads work best?
for cognitively based attitudes
- rational arguments and personal relevance = BEST
for effectively based attitudes
- emotion = BEST
importance of cognitively/affectively based varies
cultural differences: individualistic cultures
- tend to favour advertising that stresses independence
- “It’s easy when you have the right shoes”
cultural differences: collectivist cultures
- tend to favour advertising that stresses interdependence
- “The right shoes for your family”
subliminal messages
- words/pictures used to persuade that are not consciously perceived
- no evidence that these have effect on consumer’s B
- research shows that advertisements = more powerful when we consciously perceive them
attitude inoculation
- process of making people immune to attempts to change their attitudes
- done by exposing them to small doses of the arguments against their position
- allows people to develop their own counterarguments and thus strengthen their attitude