B4: How Organisations Respond to Regulation and Inspection

Question 1

How can inspections feel?

Answer 1

inspection can be a stressful experience

Question 2

What may be identified in an inspection?

Answer 2

weaknesses in a provision may be identified that managers were unaware of being a concern

Question 3

How may managers and staff feel during an inspection?

Answer 3

• managers and staff may feel vulnerable and on occasion, angry
• they might feel that they cannot make the improvements that are needed

Question 4

How do regulators support care providers?

Answer 4

to support care providers, the regulators publish clear guidelines of what they expect to see

Question 5

What will a regulator do following such an inspection?

Answer 5

following such an inspection the regulator will publish a report, this details the findings of the inspection and where necessary highlights areas that require improvement

Question 6

What does the CQC publish of each inspection?

Answer 6

the CQC publishes the outcomes of each inspection and the care provision is graded according to the level of care provided