Balanced Scorecard

Question 1

What are the four aspects of a balanced sorecard

Answer 1

Innovation and Learning
Customer Service
Financial Performance
Internal Process

Question 2

For a balanced scorecard, what do you ask to analyze financial performance

Answer 2

if we succeed, how will we look to our shareholders

Question 3

For a balanced scorecard, what do you ask to analyze Customer Perspective

Answer 3

To achieve my vision, how mus i look to my customers

Question 4

For a balanced scorecard, what do you ask to analyze internal process

Answer 4

to satisfy my customer, which processes must i excel?

Question 5

For a balanced scorecard, what do you ask to analyze organization learning

Answer 5

to achieve my vision how much my organization learn and imporve