Basic Concepts of Management

Question 1

is the act of getting people together to
accomplish desired goals and objectives using
available resources efficiently and effectively.

Answer 1

Management

Question 2

It can also be defined as human action,
including design, to facilitate the production of
useful outcomes from a system

Answer 2

Management

Question 3

is a process that is used to achieve what an
organization wants to achieve.

Answer 3

Management

Question 4

is a social entity that is goal directed and
deliberately structured.

Answer 4

Organization

Question 5

Encompasses division
of work among employees and alignment of
tasks toward the ultimate goal

Answer 5

Organization

Question 6

is the degree to which
the organization achieves a stated goal. It’s about
providing a product or service that customers value.

Answer 6

Organizational effectiveness

Question 7

refers to the amount of
resources to achieve an organizational goal.

Answer 7

Organizational efficiency

Question 8

can be defined as the amount of resources used to
produce a product or service

Answer 8

Efficiency

Question 9

FIVE CONDITIONS MUST BE PRESENT
FOR MANAGEMENT TO SUCCEED:

Answer 9

Mission
Authority
Necessary resources
Responsibility
Accountability

Question 10

A process of social influence in which one
person can enlist the aid and support of others in
the accomplishment of a common task

Answer 10

Leadership

Question 11

Is the capacity of a company’s management to
set and achieve challenging goals, take fast and
decisive action when needed, outperform the
competition, and inspire others to perform at the
highest level.

Answer 11

Leadership

Question 12

an essential part of effective management

Answer 12

Leadership

Question 13

IMPORTANCE OF LEADERSHIP
Give 3

Answer 13

Solving conflicts effectively
Setting a clear vision
Building Morale

Question 14

Three levels of management

Answer 14

Tope level
Middle level
First level

Question 15

make decisions
affecting the entirety of the firm

Answer 15

TOP-LEVEL MANAGERS

Question 16

responsible for
carrying out the goals set by top management

Answer 16

MIDDLE-LEVEL MANAGERS

Question 17

responsible for the daily management of line workers-
the employees who actually produce the product or
offer the service.

Answer 17

FIRST-LEVEL MANAGERS – or first-line manager

Question 18

Ten managerial roles by ?

Answer 18

Henry Mintzberg

Question 19

Henry Mintzberg Ten Management Roles
Divided into three categories:

Answer 19

Interpersonal
Informational
Decisional

Question 20

Interpersonal Roles

Answer 20

Figurehead
Leader
Liason

Question 21

Informational Roles

Answer 21

Monitor
Disseminator
Spokesperson

Question 22

Decisional Roles

Answer 22

Entrepreneur
Disturbance handler
Resource allocator
Negotiator

Question 23

managerial roles in this category
involve providing information and ideas.

Answer 23

Interpersonal

Question 24

As a manager, you have social, ceremonial
and legal responsibilities. You’re expected to be a source of
inspiration.

Answer 24

Figurehead

Question 25

This is where you provide leadership for your team, department or your entire organization

Answer 25

Leader

Question 26

Managers must communicate with internal and external contacts. You need to be able to network effectively on behalf of your organization.

Answer 26

Liason

Question 27

managerial roles in this category involve processing information.

Answer 27

informational category

Question 28

You regularly seek out information related to your organization and industry, looking for relevant changes in the environment.

Answer 28

Monitor

Question 29

where you communicate potentially useful information to your colleagues and your team

Answer 29

Disseminator

Question 30

managers represent and speak for their organization

Answer 30

Spokesperson

Question 31

managerial roles in this category involve using information

Answer 31

Decisional Category

Question 32

As a manager, you create and control change within the organization. This means solving problems, generating new ideas, and implementing them

Answer 32

Entrepreneur

Question 33

When an organization or team hits an unexpected roadblock, it's the manager who must take charge

Answer 33

Disturbance handler

Question 34

You need to determine where organizational resources are best applied. This involves allocating funding, as well as assigning staff and other organizational resources

Answer 34

Resource allocator

Question 35

You may be needed to take part in, and direct, important negotiations within your team, department, or organization

Answer 35

Negotiator

Question 36

BASIC SKILLS IN MANAGEMENT

Answer 36

1.TECHNICAL SKILL 2.HUMAN SKILL 3.CONCEPTUAL SKILL

Question 37

are the knowledge of proficiency in a specific field. It involves working with tools and specific techniques.

Answer 37

TECHNICAL SKILL

Question 38

the ability of working with people, individually and in a group

Answer 38

HUMAN SKILL

Question 39

Skill can create an environment where people feel secure and free to express the view

Answer 39

HUMAN SKILL

Question 40

In this level, manager involves in implementation of changes, which affect the organization.

Answer 40

CONCEPTUAL SKILL

Question 41

MANAGEMENT THEORIES

Answer 41

Bureaucracy Management Scientific Management Administrative/Classical Management

Question 42

examines the organizational aspects of the company and its work flow to explain how institutions function and how to improve the structural process

Answer 42

Bureaucracy Management

Question 43

Bureaucracy Management is developed by

Answer 43

Max weber

Question 44

published Principles of Scientific Management in 1913

Answer 44

Frederick Taylor

Question 45

Is a management oriented & production- centered perspective of organizational communication.

Answer 45

Scientific Management

Question 46

believed that the reason why most of organizations failed was due to the fact that they lacked successful systematic management.

Answer 46

Frederick Taylor

Question 47

who believed that more emphasis should be laid on organizational management and the human and behavioral factors in management

Answer 47

Henri Fayol

Question 48

attempts to design an organization and its management structure for efficiency and effectiveness

Answer 48

Classical Management