Being An Effective Consumer Flashcards
(20 cards)
What does being an effective consumer include
Knowing about consumer rights and responsibilities
Being aware of where to find customer advice
Being able to confidently deal with issues such as complaining about faulty goods or poor service
How can access be a barrier to effective food consumption
Physical disabilities can lead to lack of access in shops or visual impairments can prevent reading of fine prints
How can age be a barrier to effective consuming
Confidence or experience in dealing with issues can lead to adolescents being less effective consumers
How can ethnicity be a barrier to food choice
Language barrier and cultural differences can lead to difficulties
The Consumer council of Northern Ireland publishes resources in a variety of languages
How can knowledge be a barrier effecting food choice
A consumers level of knowledge including literacy and numeracy skills can lead difficulties in writing complaints
How can resources be a barrier to being an effective consumer
Money time and distance from a shop can effect how they purchase items
Give two advantages to shopping in an independent grocery store
Offers personal and friendly service
Usually in residential areas for ease of access
What are two disadvantages of shopping in an independent grocery store
May be more expensive
Opening hours may be restricted
What are two advantages of supermarkets
Offers an extensive range of products
May had extended opening hours
What are two disadvantages of super markets
Often large and busy
Special offers can cause impulse buying
What are two advantages of markets
Local and seasonal products prompted
Friendly and sociable shopping experience
What are two disadvantages of markets
Packaging and labelling may not be able to show quality
Usually operate on certain days and times
What are two advantages of farm shops
Consumers can support local businesses
Consumers can access artisan food which they mightn’t be able to find elsewhere
What are two disadvantages of farm shops
Limited opening hours
Products may be more expensive
What are two advantages of online shopping
Available 24/7
Convenient
What are two disadvantages of online shopping
Shoppers can’t examine quality of food received
Delivery and return prices add to cost of shopping
What are two advantages of shopping apps
Quick and easy
Number of payment options
What are two disadvantages of shopping apps
Can lead to over reliance on fast food
Expensive
What does the Northern Ireland trading standards service
Weights and measures accurately
Pricing: illegal to give misleading prices
False or misleading descriptions
