Booklet 9- Workforce Performance Flashcards
(12 cards)
1
Q
Workforce performance
A
Measuring the effectiveness of the workforce
2
Q
Labour productivity
A
Output per unit.
How much labour produces
3
Q
How could an organisation do to improve productivity ?
A
- employees ability to do a job
- new equipment
- introduce new methods of pay
- retrain
4
Q
Formula for labour productivity
A
Total output (per period of time) ----------------------- Average number of employees (Per period of time)
5
Q
Absenteeism
A
Number of days lost in work due to absence
6
Q
Formula for absenteeism
A
Number of staff absent of a day ----------------- X 100 Total number of Staff employed
7
Q
Reasons absenteeism can occur
A
- stress
- work injuries
- conflict
- pregnancy
- breivement
8
Q
Labour turnover
A
The proportion of a workforce that leaves during a period of time
9
Q
Formula for labour turnover
A
Staff leaving
————— X 100
Number of
Staff
10
Q
High labour turnover can be caused by
A
- poor working conditions
- leave for better paid jobs
- low paid
- poor recruitment- not the right candidate
11
Q
Benefits of labour turnover
A
- keeping some staff costs low and has quick service
- know it staff enjoy the workplace
- might highlight weaknesses in recruitment
12
Q
Problems of high turnover
A
- expensive
- bad promotion if constantly losing staff
- lack of experience staff
