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Angličtina v2 > brainscape_unit12_anglicko_cesky > Flashcards

brainscape_unit12_anglicko_cesky Flashcards

(94 cards)

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1
Q

acknowledge

A

BRÁT NA VĚDOMÍ - express recognition or awareness

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2
Q

after-sales service

A

ZÁKAZNICKÝ SERVIS, NÁSLEDNÁ PÉČE O ZÁKAZNÍKY - support provided after product sale

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3
Q

aggressive

A

AGRESIVNÍ - acting forcefully to achieve goals

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4
Q

assumption

A

PŘEDPOKLAD - something accepted as true without proof

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5
Q

at hand

A

PO RUCE, PŘI RUCE - near in time or space

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6
Q

bargain hunter

A

VYHLEDÁVAČ SLEV - person seeking good deals

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7
Q

call centre

A

ZÁKAZNICKÉ CENTRUM - office handling customer calls

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8
Q

chase

A

SHÁNĚT; PRONÁSLEDOVAT - try to obtain or pursue

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9
Q

complacent

A

SAMOULÍBNÝ - too satisfied with current state

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10
Q

consistent

A

STÁLE - always happening the same way

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11
Q

deal with

A

VYŘEŠIT, ZABÝVAT SE ČÍM - take action to solve

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12
Q

eliminate

A

ODSTRANIT, ELIMINOVAT - completely remove

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13
Q

engaged

A

OBSAZENÝ - phone line is busy

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14
Q

enquiry

A

DOTAZ - request for information

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15
Q

established

A

ZAVEDENÝ, UZNÁVANÝ - respected or long-standing

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16
Q

figure

A

ČÍSLO, ÚDAJ - number or quantity

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17
Q

implement

A

USKUTEČNIT, (Z)REALIZOVAT - put into effect

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18
Q

interrogation

A

DOTAZOVÁNÍ, VÝSLÝCHÁNÍ - aggressive questioning

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19
Q

irritating

A

OTRAVNÝ - annoying

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20
Q

land

A

SEHNAT SI, VYHRÁT - succeed in obtaining

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21
Q

leave/lay yourself wide open

A

OCITNOUT SE V SITUACI, KTEROU MUŽE DRUHÁ STRANA ZNEUŽÍT - be vulnerable to criticism

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22
Q

log

A

ZÁZNAM, PROTOKOL - official record

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23
Q

loyal

A

VĚRNÝ, ODDANÝ - showing firm support

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24
Q

maintenance

A

ÚDRŽBA - keeping in good condition

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25
manual
PŘÍRUČKA, MANUÁL - instruction book
26
mystery shopper
ČLOVĚK, KTERÝ DĚLÁ SKRYTÝ PRUZKUM TRHU - person evaluating service in disguise
27
policy
POLITIKA, STRATEGIE - plan of action
28
product return(s)
VRÁCENÍ ZBOŽÍ - process of returning goods
29
purchase
KOUPĚ, NÁKUP - something bought
30
query
DOTAZ - question expressing doubt
31
rate
(O)HODNOTIT, UZNÁVAT - assess value or speed
32
rating
(O)HODNOCENÍ - measure of quality or popularity
33
reference number
REFERENČNÍ ČÍSLO - identifying number for information
34
refund
VRÁCENÍ PENĚZ - returned money
35
repair
OPRAVIT - fix broken item
36
reputation
POVĚST - public opinion or judgment
37
respond
ODPOVĚDĚT, REAGOVAT - reply or react
38
scepticism
NEDUVĚRA - doubt about truth or success
39
secondary (to)
DRUHOTNÝ, DRUHOŘADÝ - of lesser importance
40
service contract
SERVISNÍ SMLOUVA - agreement for maintenance
41
service engineer
SERVISNÍ TECHNIK - person maintaining equipment
42
slash
ZREDUKOVAT - greatly reduce
43
stage
ZORGANIZOVAT, (US)POŘÁDAT - organize and carry out
44
status report
ZPRÁVA O STAVU - update on a situation
45
tendency
TENDENCE, SKLON - likelihood of behavior
46
waterproof
NEPROMOKAVÝ, VODOTĚSNÝ - not allowing water through
47
woo
(NA)LÁKAT, ZÍSKAT SI - try to gain support or affection
48
BRÁT NA VĚDOMÍ - express recognition or awareness
acknowledge
49
ZÁKAZNICKÝ SERVIS, NÁSLEDNÁ PÉČE O ZÁKAZNÍKY - support provided after product sale
after-sales service
50
AGRESIVNÍ - acting forcefully to achieve goals
aggressive
51
PŘEDPOKLAD - something accepted as true without proof
assumption
52
PO RUCE, PŘI RUCE - near in time or space
at hand
53
VYHLEDÁVAČ SLEV - person seeking good deals
bargain hunter
54
ZÁKAZNICKÉ CENTRUM - office handling customer calls
call centre
55
SHÁNĚT; PRONÁSLEDOVAT - try to obtain or pursue
chase
56
SAMOULÍBNÝ - too satisfied with current state
complacent
57
STÁLE - always happening the same way
consistent
58
VYŘEŠIT, ZABÝVAT SE ČÍM - take action to solve
deal with
59
ODSTRANIT, ELIMINOVAT - completely remove
eliminate
60
OBSAZENÝ - phone line is busy
engaged
61
DOTAZ - request for information
enquiry
62
ZAVEDENÝ, UZNÁVANÝ - respected or long-standing
established
63
ČÍSLO, ÚDAJ - number or quantity
figure
64
USKUTEČNIT, (Z)REALIZOVAT - put into effect
implement
65
DOTAZOVÁNÍ, VÝSLÝCHÁNÍ - aggressive questioning
interrogation
66
OTRAVNÝ - annoying
irritating
67
SEHNAT SI, VYHRÁT - succeed in obtaining
land
68
OCITNOUT SE V SITUACI, KTEROU MUŽE DRUHÁ STRANA ZNEUŽÍT - be vulnerable to criticism
leave/lay yourself wide open
69
ZÁZNAM, PROTOKOL - official record
log
70
VĚRNÝ, ODDANÝ - showing firm support
loyal
71
ÚDRŽBA - keeping in good condition
maintenance
72
PŘÍRUČKA, MANUÁL - instruction book
manual
73
ČLOVĚK, KTERÝ DĚLÁ SKRYTÝ PRUZKUM TRHU - person evaluating service in disguise
mystery shopper
74
POLITIKA, STRATEGIE - plan of action
policy
75
VRÁCENÍ ZBOŽÍ - process of returning goods
product return(s)
76
KOUPĚ, NÁKUP - something bought
purchase
77
DOTAZ - question expressing doubt
query
78
(O)HODNOTIT, UZNÁVAT - assess value or speed
rate
79
(O)HODNOCENÍ - measure of quality or popularity
rating
80
REFERENČNÍ ČÍSLO - identifying number for information
reference number
81
VRÁCENÍ PENĚZ - returned money
refund
82
OPRAVIT - fix broken item
repair
83
POVĚST - public opinion or judgment
reputation
84
ODPOVĚDĚT, REAGOVAT - reply or react
respond
85
NEDUVĚRA - doubt about truth or success
scepticism
86
DRUHOTNÝ, DRUHOŘADÝ - of lesser importance
secondary (to)
87
SERVISNÍ SMLOUVA - agreement for maintenance
service contract
88
SERVISNÍ TECHNIK - person maintaining equipment
service engineer
89
ZREDUKOVAT - greatly reduce
slash
90
ZORGANIZOVAT, (US)POŘÁDAT - organize and carry out
stage
91
ZPRÁVA O STAVU - update on a situation
status report
92
TENDENCE, SKLON - likelihood of behavior
tendency
93
NEPROMOKAVÝ, VODOTĚSNÝ - not allowing water through
waterproof
94
(NA)LÁKAT, ZÍSKAT SI - try to gain support or affection
woo

Angličtina v2 (14 decks)

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