Buisness Functions Flashcards

1
Q

what are business functions?

A

departments with clearly defined roles and responsibilities

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2
Q

what are the main functional departments?

A

marketing (sales and marketing)
human resources (personnel)
finance (accounts)
operations (production)

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3
Q

what are functional objectives?

A

the goals of each of the functional department that must be closely tied to the corporate objectives

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4
Q

what does the marketing department do?

A

finding out the needs and wants of potential customers and promoting the company’s goods or services
(advertising, promoting, market research)

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5
Q

what does the human resources department do?

A

manages the people who work for the organisation
(recruitment and selection, staff training, health and safety)

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6
Q

what does the finance department do?

A

responsible for managing the money coming into and going out of the business
(raise finance, preparing budgets and final accounts)

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7
Q

what does the operations department do?

A

making the product or providing the service
(production of goods and services, buy raw materials, quality control)

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