Business Essentials 6.01 Review Flashcards

1
Q

Any two (or more) things are interdependent if they ? each other?
Rely upon

Know about

Conflict with

Ignore

A

Rely upon

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2
Q

Interdependence is a(n) ? life situation?
Unusual

Negative

Normal

Difficult

A

Normal

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3
Q

The primary reason that people lose or leave their jobs is that they have?
Difficulty understanding their jobs

Difficulty getting along with others

Poor self-esteem

Poor job performance

A

Difficulty getting along with others

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4
Q

In business, everyone works toward ? goals?
Shared

Unrealistic

Individual

Undefined

A

Shared

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5
Q

When there are frequent personality conflicts in a work group, the result is usually that it?
Adds to the group’s effectiveness

Brings the work effort to a standstill

Makes the group more compatible

Interferes with the group’s output

A

Interferes with the group’s output

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6
Q

Which of the following is a benefit of effective human relations at work?
Increased wages

More downtime

Increased cooperation

Low productivity

A

Increased cooperation

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7
Q

The way in which supervisors guide the work of employees depends upon their?
Technical skills

Management style

Desire for success

Level of education

A

Management style

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8
Q

Authoritarian managers prefer to exercise ? control over employees?

Very little

Absolutely none

Only moderate

A high degree of

A

A high degree of

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9
Q

A characteristic of authoritarian managers is that they?

Ask employees for feedback

Make all significant decisions

Tend to share authority

Provide only general guidance

A

Make all significant decisions

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10
Q

A characteristic of democratic managers is that they generally?
Rely solely upon their own judgment

Explain the reasons behind the procedures

Encourage creative ways of doing things

Give very specific orders and instructions

A

Explain the reasons behind the procedures

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11
Q

If you like to feel as though you are an important member of the team, you will probably work best under a(n) ? manager?
Hands-off

Laissez-fair

Democratic

Authorian

A

Democratic

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12
Q

The kind of management that is usually appropriate in creative work environments is?
Laissez-faire

Democratic

Participatory

Authorian

A

Laissez-faire

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13
Q

Employees will probably work well under laissez-faire management if the enjoy?
Close supervision

Sharing authority

Solving problems as a group

Making their own plans and decisions

A

Making their own plans and decisions

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14
Q

Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?

Carrying your own weight

Getting to know others on your work team

Having a good attitude

Being cooperative

A

Carrying your own weight

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15
Q

Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Carrying your own weight

Getting to know others on your work team

Having a good attitude

Being cooperative

A

Being cooperative

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16
Q

Being tactful is an example of what type of behavior that builds positive working relationships?
Carrying your own weight

Getting to know others on your work team

Demonstrating courtesy and respect

Being cooperative

A

Demonstrating courtesy and respect

17
Q

Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships?Carrying your own weight

Getting to know others on your work team

Having a good attitude

Being cooperative

A

Getting to know others on your work team

18
Q

Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Demonstrating courtesy and respect

Getting to know other on your work team

Having a good attitude

Being cooperative

A

Having a good attitude

19
Q

Being patient with coworkers is an example of what type of behavior that build positive working relationships?
Demonstrating courtesy and respect

Carrying your own weight

Getting to know others on your work team

Having a good attitude

A

Demonstrating courtesy and respect

20
Q

Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relationships?
Carrying your own weight

Getting to know others on your work team

Having a good attitude

Being cooperative

A

Being cooperative