5.00 review Flashcards

1
Q

Why do businesses often use spreadsheet software programs?
review personnel records

to analyze their operating expenses

review technical reports

review advertising plans

A

To analyze their operating expenses

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2
Q

Natalie is a research associate for a marketing-research firm who spends a lot of her time on the Internet obtaining various types of business information. Natalie can save time and easily return to websites that she frequently visits by using the __________tool on her Internet browser.
classifying

highlighting

sorting

bookmarking

A

Bookmarking

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3
Q

What is technology that links employees who work in different locations and allows them to access the same business information?
network

structure

modem

line

A

Network

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4
Q

What are Microsoft Windows, Linux, and Mac OS X examples of ?
operating systems

computers

Internet providers

anti-virus software

A

Operating systems

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5
Q

The scope of the Internet can be described as?
regional

secure

worldwide

proprietary

A

Worldwide

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6
Q

When writing email messages, employees should remember that emails?

take a longer time to prepare

can be forwarded to others

are formal correspondence

are private conversations

A

Can be forwarded to others

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7
Q

If Joe wants to respond to an email message that he received from Natalie, he should first click on the __________ key?
forward

reply

send

import

A

Reply

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8
Q

Patrick emails a newsletter attachment to 255 of his clients once a month. How can Patrick reduce the need to enter each client’s individual email address in the email message header every time he sends out the newsletter?
Delete old contact information

Flag the message

Use the copy/paste application

Create a distribution list

A

Create a distribution list

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9
Q

Internet Explorer is an example of__________ software?

Bookmark

Browser

computer server

cookie

A

Browser

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10
Q

Which of the following types of software programs would an employee use to prepare a formal letter informing the company’s clients of a change in product pricing?
Word processing

Spreadsheet

Presentation

Database

A

Word processing

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11
Q

Which of the following is the primary computer system tool used to input data?
Software

Printer

Keyboard

Hardware

A

Keyboard

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12
Q

Which of the following is one way that businesses use database software programs?
To design company stationery

To track operating expenses

To prepare annual reports

To maintain customer lists

A

To maintain customer lists

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13
Q

One reason why businesses develop and use information systems is to help with the?

public relations effort

decision making process

internal communication plan

new recruitment system

A

Decision making process

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14
Q

What type of software stores information about customers?

Database

Presentation

Word processing

Intranet

A

Database

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15
Q

Which of the following is an example of a business using technology to improve the efficiency of its salespeople?
Providing laptop computers

Accepting debit transactions

Providing ATM machines

Installing video catalogs

A

Providing laptop computers

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16
Q

An automobile manufacturer is considering adding a sport utility vehicle to its product line. What technology would allow the company to experiment with different styles, features, and sizes of the new product without investing large amounts of money or time?
Computer-aided design

Computer-assisted manufacturing

Data processing

Artificial Intelligence

A

Computer-aided design

17
Q

Which of the following is a way in which technology has changed the way businesses operate?
Employees are sometimes able to telecommute.

Productivity has decreased, and costs have increased.

Entering new and foreign markets has become more complex.

The nature of marketing has remained relatively the same.

A

Employees are sometimes able to telecommute.

18
Q

Which of the following is not considered a technological innovation?
The weather

The wheel

The Internet

The cell phone

A

The weather

19
Q

What is it when computers direct robots and other machines to do specific tasks in a technology?

computer-aided manufacturing

Computer-aided design

Internet telephony

virtual training

A

Computer-aided manufacturing

20
Q

What is the biggest impact of technology on the computer industry?
Technology is not related to the computer industry.

Technology eliminated the computer industry.

Technology had no change on the computer industry.

Technology changed the computer industry.

A

Technology changed the computer industry.