business plan Flashcards
(43 cards)
what does LPC stand for
local pharmaceutical comittee
what is the role of the LPC and who do they work with
- LPC collaborates with NHS England Area Teams, CCGs, Local Authorities, and healthcare professionals to plan healthcare services.
- Negotiates pharmacy services with commissioners and provides advice to community pharmacy contractors.
- Acts as a resource for those seeking information about local pharmacy services.
- Liaises with Local Medical Committees to enhance cooperation between GPs and pharmacists for patient service delivery.
- Works in conjunction with local dental and optical committees.
what is the role of NHS england
NHS England is an independent body, at arm’s length to the government. Its main role is to set the priorities and direction of the NHS and to improve health and care outcomes for people in England.
- commissioner for primary care services such as GPs, pharmacists and dentists, including military health services and some specialised services.
what is the role of the newly established health and wellbeing boards
to promote integrated working between healthcare and social care
what is a CCG
Clinical commisioning group
what is a CCG responsible for
They are responsible for about 60% of the NHS budget, commission most secondary care services, and play a part in the commissioning of GP services. The secondary care services commissioned by CCGs are:
- planned hospital care
- rehabilitative care
- urgent and emergency care (including out-of-hours and NHS 111)
- most community health services
- mental health services and learning disability services
what is comissioning
the procuring of health services. assess the populations needs and plan services to meet those needs within a limited budget. monitor the inititaion of services and the effect they have on the population
what three things should a mission statement have
- Serve as filters to separate what is important from what is not
- Clearly, states which markets will be served and how
- Communicate a sense of intended direction
what are the four key elements of a misson statement
Value – What is the value of the business to both customers and employees?
Inspiration – Why should people want to work for the company?
Plausibility – Make it sound reasonable
Specificity – Tie it back to the business
what is the structure for a business plan
title, contents, intro, executive summary page
what is an executive summary
contains the best bits of the business plan.
Overview of your business and plans
Comes first but written last
Executive Summary is max ½ page
It is your ‘Pitch’
what is included in the executive summary
What should it contain?
Introduce your Pharmacy
Highlights key points in the plan
Your services, mission and purpose
Positive, impactful wording
what is in the Products and Services section of the business plan
this is where the depth of the plan lives. describe the problem youre solving, the solution and how the service fits into an existing competitive landscape.
what does PEST stand for
Political, Economical, Sociological, Technological
what is important to consider when desinging and implementing a service
- is it needed, link the proposal to the wider national/local needs. assess info from NHS and public health frameworks
- is the proposal based on the best clinical evience
- risk vs benefit. consider this in terms of patient needs and outcomes
- value for money. costs of equipment, staff, travel, advertising, training etc
what componesnt should be considered in a cost driven formula
Personpower:
- Pharmacist / assistant / technician time (including time to prepare, write up notes / documentation)
- Determine the cost per day (based on the annual salary, including NI, other company benefits etc)
- Costs associated with undertaking an audit or getting a report written up
From there you should be able to arrive at a total figure including fixed and variable costs for the service.
Identify all the tasks that need to be completed and calculate how much of a day is needed to complete them
Other resources:
- Cost of equipment (non-disposable)
- Costs of disposable equipment (gloves, sharps bins, lancets etc.)
- Private space, including furnishings if necessary
- Documentation, telephone calls and quality control
- Advertising (prescription bag inserts, posters, window displays, local media, leaflet drop etc)
- Travel costs, including petrol, insurance etc.
- Training costs, including venues, trainers, replacement costs (locums)
Any cost-driven formula should include an element of a fair return for the pharmacy business.
what are some common issues that have come up with each NHS reform
- How much is controlled at the central (government) and regional/local level
- What treatments and services are included within the NHS
- Who is responsible for improvement and quality
- How much freedom each organisation has, for example to set their own budgets
- How money flows through the system and how activity is paid for.
who funds the NHS
Taxes. distributed by government
what is NHS improvement
oversees trusts and focus rn is on money. trusts need to keep a lid on costs
what is the role of the care quality commission
ensures the care provided is at a good quality
what was the focuses of the NHS five yeay forward view
change the focus to preventing conditions- eat healthy, health checks
manage chronic conditions better
patients more in control of their own care
care that would traditionally take place in hospital to take place in homes, eg chemo
what is STP
Sustaniability and transformational partnerships - a way of working in partnership. eg NHS working with charities and organisation
what are ACSs?
accountable care systems - set budget that organisations work under to improve health in a particular area
how might CCGs have an impact on community pharmacies
CCGs decide what money goes where. They analyse local health needs and evaluate what services are needed. They may implement a local service that takes place within a community pharmacy.
CCGs commission local services from pharmacies (e.g. minor ailments, smoking cessation).
Service availability and funding can vary by area.
CCG funding decisions affect pharmacy income and services offered.
CCGs promote integration between pharmacies, GPs, and other healthcare teams.
They can decommission pharmacy services if not prioritised.
Local public health priorities set by CCGs influence pharmacy roles.
CCGs can impact pharmacy workforce needs and training opportunities.
