Business Planning, Diversity & Inclusive Environment Flashcards

(19 cards)

1
Q

Why is business planning important?

A

Business planning is important because it enables businesses to set clear goals, allocate resources effectively and identify potential risks

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2
Q

What is Salesforce?

A

It is a Customer Relationship Management platform that helps buisnesses manage customer data and sales operations

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3
Q

How can business planning help a company to achieve its objectives?

A
  • Can help to establish clear goals and objectives
  • Strategic planning and resource allocation
  • Facilitates decision-making
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4
Q

What is the difference between long and short-term business planning?

A
  • Short-term focuses on immediate goals and achieving specific measurable results in the near future
  • Long-term focuses more on strategic, vision-driven goals with the aim to position the business for long-term success
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5
Q

What are the essential elements of a business plan?

A
  • Executive summary
  • Company overview - what are the vision & values
  • Market analysis and strategy
  • Financial plan
  • Management plan
  • Growth strategy
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6
Q

Why is cross-collaboration important?

A
  • Encourages open communication between teams
  • Facilitates knowledge-sharing
  • Brings together diverse perspectices and skills
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7
Q

What are the 9 protected characteristics of the Equality Act 2010?

GRASS PARDM

A
  • Gender reassignment
  • Race
  • Age
  • Sex
  • Sexual orientation
  • Pregnancy
  • Religion
  • Disability
  • Marriage
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8
Q

What is unconccious bias?

A

Relates to the associations we hold which are deeply ingrained and outside of our conscious awareness or control

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9
Q

What can unconscious bias be assessed through?

A

Implicit Assumptions Testing

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10
Q

Give me an example of unconscious bias?

A

An example would be hiring someone for a leadership role and the manager subconsciously favors male candidates due to male stereotypes about male leadership abilities

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11
Q

Can you give an example of when diversity has resulted in effective teamwork?

A

A diverse team can effectively collaborate, as different perspectives and experiences lead to more innovation solutions
An example is when working on a pitch for a client

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12
Q

How and why the RICS is addressing diversity?

A
  • They have provided new guidance to supplement Rule 4 of the Rules of Conduct which states some responsibilites including removing bias from recruitment and collecting & publishing EDI data
  • RICS has also pledged £90,000 to Chartered Surveyors Student Bursary Programme
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13
Q

Describe a good team player

A
  • Reliability
  • Communication
  • Collaboration
  • Adaptability
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14
Q

What is your firms business plan?

A
  • Committing to net-zero emissions by 2040
  • Leveraging technology
  • Targeting a fee revenue range of $10 billion to $11 billion dollars
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15
Q

What is a business plan?

A

A business plan is a written document that outlines goals, strategies, and the steps it will take to achieve them

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16
Q

What is an inclusive environment?

A

One which is designed and managed to allow people with a diverse range of needs and abilities to access and use it

17
Q

What legislation is there around inclusive environments?

A
  • Equality Act 2010
  • Part M of the Building Regulations 2010
18
Q

What are reasonable adjustments?

A

The Equality Act places a legal duty to make reasonable adjustments to help disabled people if they were placed at a substantial disadvantage if the work was not carried out e.g., ramp

19
Q

What does Part M of the Building Regulations 2010 state?

A
  • Ensuring inclusive access to and use of buildings for everyone, particularly those with disabilities or mobility impairments
  • It sets out minimum requirements for building design which includes provisions for ramps, accessible toilets, and other features that ensure accessibility for a broad range of people