Business Planning, Diversity & Inclusive Environment Flashcards
(19 cards)
Why is business planning important?
Business planning is important because it enables businesses to set clear goals, allocate resources effectively and identify potential risks
What is Salesforce?
It is a Customer Relationship Management platform that helps buisnesses manage customer data and sales operations
How can business planning help a company to achieve its objectives?
- Can help to establish clear goals and objectives
- Strategic planning and resource allocation
- Facilitates decision-making
What is the difference between long and short-term business planning?
- Short-term focuses on immediate goals and achieving specific measurable results in the near future
- Long-term focuses more on strategic, vision-driven goals with the aim to position the business for long-term success
What are the essential elements of a business plan?
- Executive summary
- Company overview - what are the vision & values
- Market analysis and strategy
- Financial plan
- Management plan
- Growth strategy
Why is cross-collaboration important?
- Encourages open communication between teams
- Facilitates knowledge-sharing
- Brings together diverse perspectices and skills
What are the 9 protected characteristics of the Equality Act 2010?
GRASS PARDM
- Gender reassignment
- Race
- Age
- Sex
- Sexual orientation
- Pregnancy
- Religion
- Disability
- Marriage
What is unconccious bias?
Relates to the associations we hold which are deeply ingrained and outside of our conscious awareness or control
What can unconscious bias be assessed through?
Implicit Assumptions Testing
Give me an example of unconscious bias?
An example would be hiring someone for a leadership role and the manager subconsciously favors male candidates due to male stereotypes about male leadership abilities
Can you give an example of when diversity has resulted in effective teamwork?
A diverse team can effectively collaborate, as different perspectives and experiences lead to more innovation solutions
An example is when working on a pitch for a client
How and why the RICS is addressing diversity?
- They have provided new guidance to supplement Rule 4 of the Rules of Conduct which states some responsibilites including removing bias from recruitment and collecting & publishing EDI data
- RICS has also pledged £90,000 to Chartered Surveyors Student Bursary Programme
Describe a good team player
- Reliability
- Communication
- Collaboration
- Adaptability
What is your firms business plan?
- Committing to net-zero emissions by 2040
- Leveraging technology
- Targeting a fee revenue range of $10 billion to $11 billion dollars
What is a business plan?
A business plan is a written document that outlines goals, strategies, and the steps it will take to achieve them
What is an inclusive environment?
One which is designed and managed to allow people with a diverse range of needs and abilities to access and use it
What legislation is there around inclusive environments?
- Equality Act 2010
- Part M of the Building Regulations 2010
What are reasonable adjustments?
The Equality Act places a legal duty to make reasonable adjustments to help disabled people if they were placed at a substantial disadvantage if the work was not carried out e.g., ramp
What does Part M of the Building Regulations 2010 state?
- Ensuring inclusive access to and use of buildings for everyone, particularly those with disabilities or mobility impairments
- It sets out minimum requirements for building design which includes provisions for ramps, accessible toilets, and other features that ensure accessibility for a broad range of people