Ch 21 Training Education And Professional Development

Question 1

It is through ______ that the fire department develops the skills and technical competencies of its personnel necessary to perform the work. It most often involves the mastery of hands on skills and abilities.

Answer 1

Training

Question 2

It is through _____ that an organization develops its employees COGNITIVELY in order to perform their jobs come, competently safely and professionally. It involves informative material, cognitive learning and critical thinking skills.

Answer 2

Education

Question 3

Three components to a well-rounded training program (Training Triad) p. 531

Answer 3

• Training development and delivery
• Educational support
• Professional development

& work experience and succession planning (well-rounded training program)

Question 4

Concerning technology development, the biggest challenge is ____

Answer 4

Distinguishing between technology that is beneficial and helps improve the organization and technology that doesn’t

Question 5

The absolute priority within a successful training program is the existence and continuous promotion of

Answer 5

A strong, unwavering safety element

Question 6

______ is a checks and balances for your training program

Answer 6

Certification-based training

Question 7

_____ is absolutely essential in developing a fire department that is confident and meets the expectations of the community

Answer 7

Training

Question 8

____ is the hub of the entire organization, and as such most interface with all of the organizational processes

Answer 8

Training

Question 9

One of the most critical and influential positions in the fire service is that of the _____.

Answer 9

Training Officer

Question 10

An effective Training ____ must have credibility among his/her peers, both line and staff.

Answer 10

Program Manager

Question 11

The responsibility of training still lies with ____ at the at the strategic level, and with each _______ to ensure that their personnel perform at the highest level of proficiency all of the time

Answer 11

• Fire Chief
• first level supervisor (company
  officer)

Question 12

It is easy to be intimidated with all the many facets of establishing an ideal training section in any organization. It is also understood that some of the primary challenges associated with establishing and effective training program, to include these two items:

Answer 12

• economic and/or organizational
  inability to assign a single individual
  or group individuals solely to this
  function
• Lack of financial support required for
  providing the necessary resources

Question 13

There are a number of strategies that can be implemented to accomplish the same training objectives as those that could be accomplished by a robust training division. Two of the strategies are:

Answer 13

• Outsourcing certain types of training
  or consolidating resources regionally
  among several organizations
• Select several individuals within the
  department, each of whom have
  some of the necessary skills,
  knowledge, and abilities, and have
  them share the training burden
  collectively

Question 14

One mistake in the purchase of an ineffective training program or failure to do adequate research can be _____

Answer 14

Financially devastating

Question 15

It is imperative that the ____ identify the training function as MISSION CRITICAL, and find new and innovative ways to provide funding or other strategies for accomplishing this essential activity.

Answer 15

Chief executive officer

Question 16

This nationally recognized list has been developed as a blueprint for safety, training and practices that need to be embedded within the training delivery systems, and all levels within the organization

Answer 16

16 Firefighter Life Safety Initiatives

Question 17

This position is truly a human resource development officer, in an ideal position to be the organizational liaison with the human resources director in matters of coordinating general training objectives and meeting federal mandated training

Answer 17

Fire Department training officer

Question 18

Some of the most conspicuous expectations of a competent training ____ include the ability to coordinate, plan, deliver and evaluate existing and new programs throughout the organization; competence to develop, manage and monitor budgets within the organizational goals; the skills to manage professional development plans; and the proficiency to coordinate promotional exams

Answer 18

Officer

Question 19

Organizational leaders who truly place a priority on training will definitely understand the importance of selecting a Training Director that has credibility. Another key ingredient of credibility is being _____.

Answer 19

Upwardly mobile

Question 20

Some of the ideal traits for an effective training program manager include:

Answer 20

• Commitment to excellence
• Passion for the vocation
• Technical competency
• Strong safety values

Question 21

Enhancing personnel performance is dependent on three primary components

Answer 21

• People
• Equipment
• Training

Question 22

One of the key components to a continuously effective training program is:

Answer 22

Ongoing assessment and evaluation

Question 23

Certification-based training

What three characteristics must be present with any certification system? (RCV)

Answer 23

• Realistic
• Credible
• Passed some degree of validity and
  reliability measurements

Question 24

What are some of the primary benefits of using a standard professional qualifications and certifications system?

Answer 24

• Broad-based recognition
• Enhanced credibility
• Industry professionalism
• Budget justification
• Organizational transferability

Question 25

Concerning training facilities, there must be access to adequate training facilities in order to support both ____ and ____ training.

Answer 25

- Didactic - Skill

Question 26

There must be a comprehensive records management system in place to not only verify member training, but to accomplish three other objectives as well. Those three objectives are?

Answer 26

- Track performance and organizational progress - Provide a system for evaluation - Provide for periodic retraining

Question 27

What document should be formally published and promoted through all aspects of training as it greatly factors in when it comes to adopting a true organizational culture of safety?

Answer 27

A safety accountability statement

Question 28

Seven ideal traits for an effective training program manager

Answer 28

Knowledge Credibility Commitment to excellence Passion for the vocation Technical competency Strong safety values Upward mobility

Question 29

This system should monitor required certification and refresher training needs to ensure adequate training and testing to maintain current certifications and skill competency

Answer 29

A comprehensive recordkeeping system

Question 30

This is the continual process of preparing and developing individuals for advancement within the organization

Answer 30

Succession planning

Question 31

Types of documentation that need to be maintained for training records (6)

Answer 31

Participant names Lesson plan and outline information Instructor qualifications Competency and performance testing Number of hours of training Certification, dates and levels

Question 32

The overall combination of what three pieces all contribute to the ongoing professional development of members? P.549

Answer 32

- Training - Education - Experience