Ch 3- Communication/Interview Flashcards

1
Q

Ad hoc interpreter

A

Using a patients family member, friends, or child as an interpreter for a patient with limited English proficiency (LEP)

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2
Q

Animism

A

Imagining that inanimate objects (ex. blood pressure cuff) come to life and have human characteristics

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3
Q

Avoidance language

A

Use of euphemisms to avoid reality or hide feelings

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4
Q

Clarification

A

Examiners response used when patients word choice is ambiguous or confusing

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5
Q

Closed questions

A

Specific info

Yes or no

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6
Q

Confrontation

A

Honest feedback to patient

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7
Q

Distancing

A

Use of impersonal speech btwn self and threat

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8
Q

Elderspeak

A

Infantilizing and demeaning language used by health prof when speaking to older adult

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9
Q

Electronic health recording

A

Direct computer entry in presence of patient

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10
Q

Ethnocentrism

A

Tendency to view own life as most desirable, acceptable, or best and act superior to another culture

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11
Q

Explanation

A

Factual and objective

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12
Q

Facilitation

A

examiners response that encourages patient to say more

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13
Q

Geographic privacy

A

Private room only examiner and patient are present

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14
Q

Interpretation

A

Examiners inference or conclusion

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15
Q

Interview

A

Meeting btwn examiner and patient to gather health history

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16
Q

Jargon

A

Medical vocabulary used with patient is exclusionary and paternalistic

17
Q

Leading question

A

Implies one answer better than another

18
Q

Open-ended question

A

Asks for longer narrative info
Unbiased
Person free to answer any way

19
Q

Reflection

A

Examiners response that echoes patients words

20
Q

Summary

A

Final review of what examiner understands patient said

21
Q

Telegraphic speech

A

Speech 3-4 years which 3-4 word sentences contain essential words