Ch 4 Flashcards

(19 cards)

1
Q

One’s personal beliefs about whether a behavior, actions, or decisions, is right or wrong

A

Ethics

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2
Q

Behavior that conforms to generally accepted norms

A

Ethical Behavior

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3
Q

Standards of behavior that guide individual managers in their work

A

Managerial Ethics

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4
Q

Written statements of the values an ethical standards that guide a firm’s actions

A

Code of Ethics

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5
Q

3-step model for applying ethical judgement to a situation:

A

1) Gather relevant/factual information
2) Determine most appropriate moral value
3) Make an ethical judgment based on the rightness/wrongness of the proposed activity or policy

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6
Q

The perception of people in an organization regarding fairness

A

Organizational Justice

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7
Q

Types of Organizational Justice

A

Distributive Justice
Procedural Justice
Interpersonal Justice
Informational Justice

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8
Q

Act that requires CEOs and CFOs to personally vouch for the truthfulness and fairness of their firm’s financial disclosures

A

Sarbanes-Oxley Act

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9
Q

Set of obligations an organization has to protect and enhance the societal context in which it functions.

A

Social Responsibility

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10
Q

Organizational Stances to Approach Social Responsibility

A

1) Obstructionist Stance
2) Defensive Stance
3) Accommodative Stance
4) Proactive Stance

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11
Q

Stance in which a firm does as little as possible

A

Obstructionist Stance

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12
Q

Stance in which an organization does everything that is legally required of it

A

Defensive Stance

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13
Q

Stance in which an organization meets legal an ethical obligations but will also go beyond the obligations in selected cases

A

Accommodative Stance

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14
Q

Stance in which an organization views itself as a citizen in a society and proactively seeks opportunities to contribute

A

Proactive Stance

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15
Q

How does the government influence businesses?

A
  • Environmental protection legislation
  • Consumer protection legislation
  • Employee protection legislation
  • Securities legislation
  • Tax Code
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16
Q

How do businesses influence the government?

A
  • Personal contacts and network
  • Lobbying
  • Political action committees (PACs)
  • Favors and other influence tactics
17
Q

Establishment of laws and rules by the government that dictate what organizations can and cannot do

18
Q

The extent to which the organization conforms to local, state, federal and international laws

A

Legal Compliance

19
Q

The extent to which the members of the organization follow basic ethical (and legal) standards of behavior.

A

Ethical Compliance