ch 6 Flashcards
records and subpoenas
records
any physical recording made of information related to a counselors professional practice
clinical case notes
notes that counselors take concerning sessions with clients
types of records
appointment books
billing and payment accounts
copies of correspondence
intake forms
other routine papers
audio recordings or video recordings
unusual records
records of clients logging on to computerized information systems
telephone bills indicating clients numbers called
computerized records that clients had used for parking or building passes
video recordings of clients entering or leaving a counseling office
purpose of records
rendering professional services to their clients (primary purpose ethically)
benefit the client because they allow the counselor to summarize each interaction with the client and record plans for future sessions
keep track of which treatments chosen and why
can help measure change and goals of clients
used for continuity of care
used as evidence to prove care during crisis `
continuity of care
a consideration when a client is referred from one mental health professional to another as well
if counselors ask themselves why they are writing a note for a client record, who will read the record, and what those who read it will be looking for….
there will be a better chance that the record will be appropriate for its purpose
A.1.b of code of ethics states that
counselors include in their records sufficient and timely documentation to facilitate the delivery and continuity of services
standard B.6.b
addresses the importance of keeping records in a secure location
standards B.6.c and B.6.d
address the issue of informed consent and require counselors to obtain client permission before they electronically record or observe sessions
standard B.6.e
alerts us to the fact that we have an ethical obligation to provide competent clients with access to their records, unless the records contain information that might be misleading or detrimental to the clients
standard B.6.g
requires counselors to obtain written permission from clients to disclose or transfer records to legitimate third parties unless exceptions to confidentiality exist
when transferring records, include…
a cover letter that explains the confidential nature of any transferred records, mark each page confidential, and include a statement on the records that the copy of the records is not to be transferred to any third party
standard B.6.h
provides guidelines to counselors regarding storage and disposal of counseling records after a counseling relationship has ended
standard B.6.i
imposes on counselors the duty to take reasonable precautions to protect their clients privacy if counselors terminate their practice, become incapacitated, or die
before counselors sign a contract with a third part/health insurance organization they should…
learn the type, frequency, and extent of patient information to the organization requires in order to authorize and review treatment
should be discussed with clients
standard B.3.d
requires counselors to obtain authorization from their clients before disclosing information to third-part payers
legal principles indicate
that the contents of the records about a particular client belong to that client, even though the paper or recording instrument belongs to someone else
counselors maintain documentation…
necessary for rendering professional services
no set standard technically
standard A.1.c
requires that counselors develop counseling plans with their clients and revise the plans as necessary
does not specify it should be in writing
standard A.2.a
states that counselors have an obligation to review in writing and verbally with clients the rights and responsibilities of both counselors and clients
standard B.6.g
requires a written record of permission to transfer records
administrative records
any types of records that would not be considered recordings or clinical case notes
include appointment books, billing and payment accounts, copies of correspondence, signed informed consent documents, client permission to release information, intake forms, and other routine papers that are created as a result of providing counseling services to clients ‘
**in most businesses, records of these type are not considered confidential (identities must be protected though)
recordings
counselor can record to show client their behavior/empathize
must inform them that until it is deleted, the recording will be available for subpoena
have them sign a form to ensure hey understand the problems that might arise and their responsibility for their own privacy protection