Ch. 7 - Motivation Flashcards

1
Q

Motivation is…

A

the processes that account for an individual’s intensity, direction, and persistence of effort toward attaining a goal.” Motivation is NOT a personal trait.

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2
Q

Maslow’s Hierarchy of Needs:

A

pyramid structure from base to tip:

Physiological, safety, social, esteem, and self-actualization

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3
Q

Maslow’s Hierachy Lower-order needs:

A

satisfied externally such as physiological and safety

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4
Q

Maslow’s Hierarchy Higher-order needs:

A

social, esteem, and self-actualization

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5
Q

McGregor Theory (X) and (Y)

A

“X” being the sad face, “Y” being the happy face. Theory X assumptions are basically negative. Theory Y assumptions are basically positive.

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6
Q

Herzberg Theory: Two-Factor Theory:

A

Adequate Hygiene Factors Don’t equal employee satisfaction; they just remove dissatisfaction. You need motivators to lead job satisfaction.

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7
Q

McClelland’s Motivational Needs:

A

There are three needs - power, achievement, affiliation. A high need to achieve does not necessarily make someone a good manager, especially in large organizations.

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8
Q

Specific goals leads to…

A

increase performance

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9
Q

Difficult goals, when accepted, result in

A

higher performance than do easy goals!

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10
Q

Feedback leads to

A

higher performance than does non-feedback!

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11
Q

Self-Efficacy is the

A

belief in one’s capabilities to organize and execute the courses of action required to manage prospective situations.

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