Ch11: Decision-making Flashcards
1
Q
Define decision-making
A
Process of developing a commitment to some course of action
2
Q
What are the 2 types of decision-making?
A
-Well-structured
-Ill-structured
3
Q
All steps in the rational model.
A
-Identify problem
-Search for relevant info
-Develop alt solutions
-Evaluate alt solutions
-Select best option
-Implement chosen solution
-Monitor + evaluate chosen solution
4
Q
8 symptoms/characteristics of groupthink.
A
-Mindguards
-Conformity pressure
-Unanimity
-Self censorship
-Stereotyping
-Rationalization
-Superior Morality
-Invulnerability
5
Q
Pros of group decision-making
A
-Pooling of resources
-Decision acceptance
-Creativity
6
Q
Cons of group decision-making
A
-Waste time
-Group conflict
-Intimidation of group leader
-Groupthink
7
Q
What is a factor that affects decision-making?
A
Framing.
