Ch.17- Achieving Quality Production Flashcards

1
Q

Quality

A

Ensuring a good or service that meets the needs and requirements of its consumer

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2
Q

Quality standards

A

The minimum standard of production or service acceptable to consumers

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3
Q

Quality control

A

Checking the quality of goods through inspection

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4
Q

Quality assurance

A

A system of setting agreed standards for every stage of production

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