Flashcards in ch1overview Deck (42):
types of foodservice ops?
commercial and onsite
what is commercial food service?
profit is primary activity
what is onsite?
provides foodservice as secondary activity for business
examples of onsite?
hospitals, schools, colleges, child care, senior care, military, correctional facility, employee feeding
examples of commercial foodservice?
limited-service limited-menu restaurant, full service restaurant, airport restaurants, cruise ship, zoos, museums, sports events, convenience stores
types of full service restaurants/
casual and fine dining
fine dining often referred to as ___ restaurants
fine dining include:
country club, hotel
what is convenience store?
retail business with primary emphasis placed on providing convenient location to buy quickly from wide array consumable products--food and gas
what is kiosk?
<800sq ft sells only tobacco, beverages, snacks, confectionaries (no groceries)
what is mini?
800-1200 sq ft w. emphasis on gas, grocery sparse, open long time
what is limited selection?
range from 1500-2200 sq ft and becoming more common--broader product mix
what is traditional convenience?
2400-2500 sq ft, offer dairy, bakery, snack, drinks, tobacco, grocery, health, beauty, gas
what is expanded convenience?
2800-3600 sq ft, more room for fast food and seating, lots of parking , more shelves
what is hyper convenience?
very large, lots of products and services arranged in dpts (pharmacy, gas, bakery, restaurant)
senior care continuum?
people take care of selves in own homes, retirement community, or independent living apt
what is congregate care?
community enviro w/ one or more meals a day served in community dining room--have transportation, pool, convenience store, bank, barber, laundry, housekeeping, security
what is assisted living?
apartment style accomodation where assistance with daily activities provided--fill gap between independent and nursing home (meals, housekeeping, med assist, laundry, check in)
what is intermediate care?
nursing home care for res need assistance w/ activities but not significant nursing rqt-->meal plan
what is skilled nursing?
traditional state-licensed nursing facilities provide 24-hr med nursing care for ppl serious illness/disability (RN, LPN, nurse aides)
diff operating practices?
self op, contracting, partnering, franchising, multidepartment mngmt
what is self op?
foodservice op managed by employee of company in which foodservice op located--has full authority/responsibility, report to admin employed by same co.
what is partnering?
mutual commitment by two parties on how interact during contract w/ primary objective improve performance thru communications--share employees and service
example of partnering?
city hospital serve all hospitals
what is contracting?
long term focus, partnership between two parties
Compass Grp, ARAMARK co., Sodexho
what is franchising?
right granted to individual / group to market company's concepts. IFA says this solves probs of ppl and money
who is franchisee?
person who is granted franchise
who is franchisor?
person who grants franchise
what is multidpt?
foodservice managers responsible for multiple sites
reasons be multidpt manager?
professional development, value to employer, higher position, job security
what is small business?
type of ownership chosen influenced by:
amount of control desired by owners, management ability of owner, capital needs/availability, liability exposure, tax issues
what is sustainability?
ecologically sound, economically viable, socially acceptable
the ability to meet needs of today without compromising ability of future gen to meet needs
4 areas sustainability efforts?
built enviro, water/ecosystems/ag, energy and enviro, materials and toxins
what is greenwash?
distribution of misleading or inaccurate claims by company about its enviro efforts in attempt to create pos public image for company
stages of green?
what is equifinality?
same or similar output can be achieved by using diff inputs or by varying transformation process
what is feedback?
system continually receiving info from internal/external enviro