Chap 4 def

Question 1

Job analysis**

Answer 1

Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge and abilities associated with the jobs
What the job is now

Question 2

Job description**

Answer 2

Document that lists the tasks, duties and responsibilities of a job to be performed along with the skills, knowledge and abilities or competencies needed to sucessfully perform the work

Question 3

Job specifications

Answer 3

Statement of the needed knowledge, skills and abilities of the person who is to perform the position

Question 4

Standards of performance*

Answer 4

Set out the expected results of the job
Minimizes misunderstandings
Establishes foundationg for taking corrective action

Question 5

Job design*******

Answer 5

Process of defining and organizing tasks, roles and other processes to acheive employee goals and organizational effectiveness
What the job should be

Question 6

Employee empowerment*

Answer 6

Granting employees power to initiate change, thereby encouraging them to take charge of what they do