Chap 10 def Flashcards

(3 cards)

1
Q

Grievance procedure*****

A

formal procedure that provides the union a way to process a complaint that something within the collective agreement has been violated

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2
Q

Collective Agreement*

A

Conclusion of negotiations.

A legal, binding, written document

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3
Q

Rights arbitration*

A

Functions to provide solution to grievance if parties unable to resolve.
Performed by a neutral third party

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