Chap 6 Flashcards
(9 cards)
oral comm
Oral communication involves the spoken exchange of information, ideas, and
emotions between individuals or groups. It plays a vital role in interpersonal
interactions, business negotiations, and public speaking engagements
speech
Speeches are formal presentations delivered orally to convey a message, persuade, inform, entertain, or inspire audiences. They are structured, prepared, and often delivered in front of a live audience or recorded for dissemination.
active listening
Active listening is a critical component of effective
communication, involving attentive listening, understanding, and providing
feedback to the speaker. It fosters mutual understanding, empathy, and
rapport between communicators
interviews
Interviews are structured conversations between an interviewer and one or more interviewees, typically conducted to gather
information, assess qualifications, or evaluate suitability for a role or position.
meetings
Meetings are formal or informal gatherings of individuals to discuss topics, make decisions, and collaborate on projects. They serve as
platforms for communication, problem-solving, and decision-making within
organizations.
written comm
Written communication involves conveying messages through written text,
including letters, emails, reports, memos, and documents. It is essential for
documentation, record-keeping, and formal communication within
organizations and across various stakeholders.
buisness letter writting
Business letters are formal written
documents used for official correspondence between organizations, clients, suppliers, or stakeholders. They follow a specific format and tone to convey
information, make requests, or address issues professionally.
memo writing
Memos are brief, informal messages used to convey updates, announcements, or
directives to colleagues.
report writing
Reports are more detailed documents used to present findings, analysis, or recommendations based on research or
investigation.
