Chapter 1 (1-4 & 1-5) Flashcards
(21 cards)
What do today’s challenges bring for managers?
Opportunities to use organizational behavior (OB) concepts.
What is the impact of the COVID-19 pandemic on work?
It has shifted the nature of work and highlighted the importance of justice and ethics in the workplace.
How is the workforce changing?
It is becoming increasingly diverse, and organizations are focusing on their responsibilities to the environment and communities.
What do general effects and contingencies refer to in OB?
General effects are consistent motivations, while contingencies are situational factors that influence behavior.
Why might money motivate some people more than others?
Its appeal is contingent on the individual and the situation.
What does OB suggest about job preferences?
Not everyone prefers complex and challenging work; some prefer routine tasks.
What is a key principle of OB regarding behavior?
A person’s behavior can change based on different situations.
What do laws in physical sciences allow scientists to do?
They allow generalizations about relationships between variables.
What has anthropological work contributed to OB?
It has helped understand differences in values, attitudes, and behaviors among people in different cultures.
What is the focus of anthropology?
The study of societies to learn about human beings and their activities.
What is workforce diversity?
The heterogeneous characteristics of organizations, work groups, and teams that recognize their workers’ diversity in gender, age, race, ethnicity, sexual orientation, and other characteristics.
What is workforce inclusion?
The act of creating and maintaining workplaces that support and leverage the diversity of their members.
What has influenced the importance of workforce diversity?
Social movements such as #metoo and Black Lives Matter have highlighted the importance of workforce diversity in crafting equitable, inclusive workplaces.
What does an inclusive workplace entail?
An inclusive workplace is one in which workers feel involved in critical processes, welcomed, valued, and treated as insiders.
What demographic trends are affecting workforce dynamics?
Global longevity rates have increased while birth rates have decreased, indicating a shift toward an older workforce.
What are the implications of socioeconomic shifts on workforce diversity?
Equal access to work and education, regardless of gender identity or sexual orientation, is considered a human rights issue, yet many still face inequality and underrepresentation.
What challenges do diverse backgrounds face in the workplace?
People from various demographic backgrounds continue to experience inequality, underrepresentation as managers, prejudice, and violence.
What questions arise regarding workforce diversity?
How can we recognize strengths in our diversity? How can we adapt to accommodate differences? What are the legal requirements protecting against prejudice and discrimination?
What is globalization?
The process in which worldwide integration and interdependence are promoted across national borders.
Can you give an example of globalization in business?
Samsung, the largest South Korean corporation, sells most of its products globally, while a Brazilian firm owns Burger King, and McDonald’s operates in over one hundred countries.
