Chapter 1

Question 1

Knowledge Worker

Answer 1

Typically workers who are relatively well educated and create, modify, or synthesize knowledge as a fundamental part of their job.

Question 2

Knowledge Society

Answer 2

Given the importance of education and learning to knowledge workers and the firms that need them, education would become the cornerstone of the knowledge society

Question 3

BYOD

Answer 3

Bring Your Own Device

Question 4

Computer Fluency

Answer 4

The ability to indepentently learn new technologies as they emerge and assess their impact on your work and life

Question 5

System’s Analyst

Answer 5

Responsible for analyzing business requirements and selecting information systems that meet those needs

Question 6

Programmer

Answer 6

Responsible for coding, testing, debugging and installing programs

Question 7

System’s Consultant

Answer 7

Provide IS knowlede to external clients

Question 8

IS Auditor

Answer 8

Responsible for auditing information systems and operating procedures fo compliance with internal and external standards

Question 9

Database Adminstrator

Answer 9

Responsible for managing database and database management software use

Question 10

Webmaster

Answer 10

Responsbile for managing the firm’s Web site

Question 11

IS Manager

Answer 11

Responsible for the management of an existing information system

Question 12

IS security Manager

Answer 12

Responsible for Manging Security measures and disaster recovery

Question 13

Chief Information Officer

Answer 13

Highest ranking IS manager; responsible for strategic planning and IS use throughout the firm

Question 14

University Professor

Answer 14

Teach Undergraduate and graduate students; study the use of information systems in organizations and society

Question 15

Government Scientist

Answer 15

Research and development of informatin systm for homeland security, intelligence, and other related applications

Question 16

Information Age

Answer 16

Period of change Toffler dubbed as the “third wave”

Question 17

Globalization

Answer 17

The integration of economies throughout the world, enabled by innovation and technological progress

Question 18

Information Systems

Answer 18

• Combinations of hardware, software, and telecommunication networks
• Built to collect, create and distribute useful data

Question 19

Hardware

Answer 19

Refers to the physical computer equipment

Question 20

Software

Answer 20

Refers to a computer program or set of computer programs that tell the computer to perform certain tasks

Question 21

Telecommunication Networks

Answer 21

Refers to a group of two or more computer systems linked together with communications equipment

Question 22

Information Technology

Answer 22

Often used to refer to hardware, software, and networking components of an information system

Question 23

Data

Answer 23

• Raw symbols such as words or numbers

- Have no meaning in themselves and are of little value until processed

Question 24

Information

Answer 24

• Data that is formatted, organized, or processed and transformed into information
• Can be defined as representation of reality about who, what, where, and when

Question 25

Knowledge

Answer 25

The ability to understand the information, form opinions, and make decisions or predictions based on the information

Question 26

Computer Based Information Systems

Answer 26

- Information systems refers to computer based systems

Question 27

Networking

Answer 27

Network operating systems, cabling and network interface cards, local area networks, wide area networks, wireless, Internet, security

Question 28

Business Competency

Answer 28

- Area that sets the IS professional apart from others who have only technical knowledge and skill; also understand the nature of business as well as IT

Question 29

Systems Competency

Answer 29

- Another area that sets the IS professional apart | - Understand how to build and integrate systems and how to solve problems

Question 30

Transactional Processing Systems (TPS)

Answer 30

- Used by a broad range of organizations to efficiently process transactions, but also generate a tremendous amount of data

Question 31

Management Information System

Answer 31

A TPS system used to help managers make decisions

Question 32

Decision Support System

Answer 32

Provide Analysis tools and access to databases in order to support quantitative decision making

Question 33

Data mining and visualization system

Answer 33

Methods and systems for analyzing data warehouses to better understand various aspects of business

Question 34

Office automation system

Answer 34

Support a wide range of predefined day to day work activities of individuals and small firms

Question 35

Knowledge Management System

Answer 35

Collection of technology based tools to enable the generation, storage, sharing, and management of knowledge assets

Question 36

Social Software

Answer 36

Facilitates collaboration and knowledge sharing

Question 37

Geographical Information System

Answer 37

Create, store, analyze, and manage spatial data

Question 38

Functional area information system

Answer 38

Support the activities within a specific functional area of the firm

Question 39

Customer relationship management system

Answer 39

Support interaction between the firm and its customers

Question 40

Enterprise resource planning system

Answer 40

Support and integrate all facets of the business, including planning, manufacturing, sales, marketing, and so on

Question 41

Supply chain management system

Answer 41

Support the coordination of suppliers, product or service production and distribution

Question 42

Electronic Commerce System

Answer 42

Enable customers to buy good and services from a firm's web site

Question 43

Computer Ethics

Answer 43

Used to describe moral issues and standards of conduct as they pertain to the use of information systems

Question 44

Information Privacy

Answer 44

Concerned with what information an individual should have to reveal to others in the workplace or through other transactions

Question 45

Digital Divide

Answer 45

The gap between those individuals in our society who are computer literate and have access to information resources and those who do not