Chapter 1 Flashcards

1
Q

Using resources like people, money, raw materials wisely and cost effectively.

A

efficient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The means to achieve results, to make the right decisions, and to successfully carry them out so they achieve the organization’s goals.

A

effective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Your influence on the organization multiplied through multiple people

A

multiplier effect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

An experienced person who provides guidance to someone new coming into the work world

A

mentor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What managers do: Setting goals and how to a achieve them

A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What managers do: Arranging tasks, people, etc to accomplish work

A

organizing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What managers do: Motivating performance and taking corrective action

A

controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What managers do: motivating and directing to achieve goals

A

leading

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Levels of management: Broad perspective, long-term decisions

A

top managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Levels of management: Coordinators

A

middle managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Levels of management: Day-to-Day

A

first-line managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Levels of management: facilitates activities toward goals

A

team leaders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Levels of management: producing actual work

A

non-managerial employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Responsible for just one organizational activity

A

functional managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Responsible for several organizational activities
-Broader, not so much moved up in workforce food chain

A

general managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

group of people who work together to achieve some specific purpose

A

organization

17
Q

offers products or services

A

for-profit

18
Q

public or private; no personal financial gain

A

non-profit

19
Q

voluntary
example: used for politicians

A

mutual benefit

20
Q

Figurehead, leader, and liaison
-deals with people inside and outside organization

A

interpersonal

21
Q

monitor, disseminator, and spokesperson

-determining what’s shared and how it’s shared

A

informational

22
Q

entrepreneur, disturbance handler, resource allocator, negotiator

-important to be assertive, decisive, and potential consequences; see broader perspective

A

decisional

23
Q

ability to perform a specific job

A

technical skills

24
Q

ability to think analytically

-what the data means; extract trends and info

A

conceptual skills

25
Q

“soft skills”, the ability to work well with people

A

human skills

26
Q

the ability of an organization to produce goals or services more effectively, thereby outperforming them

A

competitive advantage

27
Q

“hard skills”
-task based, functional

A

knowledge

28
Q

the desire to learn and improve your knowledge, soft skills, and other characteristics in pursuit of personal development

A

proactive skill orientation