Chapter 1 Flashcards
(17 cards)
What is the difference between Human Resources and Organizational Behaviours?
HR: uses the information and applies while OB: doing the research to understand people in the organization
What is Scientific Management?
Fredrick Taylor used scientific research to manage people. Focused on movements of particular jobs.
What is Bureaucracy?
Max Weber focused on the organization as a whole. Following set rules and procedures and having a hierarchy.
What is the Human Relations Movement?
Recognize needs and attitudes of workers
What factors affect Job Performance and Organizational Commitment?
- Individual Characteristics & Mechanisms - personality, job satisfaction, stress, motivation, trust/ethics, and decision making
- Relational Mechanisms - communication, team characteristics, power, and leadership styles
- Organizational Mechanisms - structure, culture, and change
What is Resource-Based View?
Rare(in short supply) and inimitable resources(can’t be copied) helps firms maintain a competitive advantage
What is the Rule of One-Eigth?
At best, one-eighth (12%) of organizations will actually do what is required to build profits by putting people first
What is Evidence-Based Practice?
Making decisions through the use of best available evidence from multiple sources. Knowledge from science is more accurate than opinions. Evidence doesn’t give you an answer.
What is a Theory?
A collection of verbal and symbolic assertions that specify how and why variables are related, as well as the condition in which they should & should not be related.
What is a Hypothesis?
Written predictions that specify relationships between variable, inspired by theories and aren’t necessarily accurate
What is a Correlation?
The statistical relationship between 2 variables, abbreviated r; it can be positive or negative and range from 0 to +/- 1. “0.50” is strong, “0.30” is moderate, “0.10 is weak”
What is Meta Analysis?
Combines the results of multiple scientific studies by essentially calculating a weighted-average correlation across studies. Advantages to using meta-analysis include a reduction in sampling error
What is Scientific Evidence?
Findings from published research. Studies that are pure reviewed, other in the organization have approved it?
What is Organizational Evidence?
Data from the organization. Eg. Customer satisfaction, product returns, retention rates, medical errors
What is Experiential Evidence?
Professional experience of practitioners. Practitioners in the same experience in the past and what they did then. Do not consider intuition, opinions, beliefs
What are Stakeholders values/concerns?
Concerns of those affected by a decision outcome. Eg. Employees, customers, general public
What is the 6 step process for evidence-based practice?
- Ask an answerable question
- Acquire evidence
- Appraise the trustworthiness of the evidence
- Aggregate the evidence (bring it all together)
- Apply the evidence in decision-making
- Asses the outcome of the decision
