Chapter 3 Flashcards

(25 cards)

1
Q

What is Organizational Commitment?

A

Desire to remain a member of the organization.

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2
Q

What is Affective Commitment?

A

Employee’s desire to stay a member of an organization due to feelings of emotional attachment, staying because you want to. Doesn’t cost the organization a lot.

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3
Q

What is Continuance Commitment?

A

Employee’s desire to stay a member of an organization due to awareness of the costs of leaving, stay because you have to. Feelings of personal sacrifice in leaving, no good alternatives

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4
Q

What is an Erosion Model?

A

Suggests employees with fewer bonds with co-workers are more likely to quit

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5
Q

What is a Social Influence Model?

A

Suggests that employees with direct linkages to co-workers who leave the organization will also be more likely to leave themselves

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6
Q

What is Embeddedness?

A

Employee’s connection to and sense of fit in the organization/community. Strengthens continuance commitment by providing more reasons to stay.

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7
Q

What is Normative Commitment?

A

Employee’s desire to stay a member of an organization due to feeling of obligation, staying because you feel like you ought to. Probably owe a debt to organization or they are charitable and employees feel better about the organization

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8
Q

What is Focus Commitment?

A

People, places, and things that inspire a desire to stay a member of an organization

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9
Q

What is the Independent Forms Model?

A

Predicts that the various withdrawal behaviours are uncorrelated, so that engaging in one type of withdrawal has little bearing on engaging in other types

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10
Q

What is the Compensatory Forms Model?

A

Indicating that the various withdrawal behaviours are negatively correlated, so that engaging in one type of withdrawal makes one less likely to engage in other types

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11
Q

What is the Progression Model?

A

Indicating that the various withdrawal behaviours are positively correlated, so that engaging in one type of withdrawal makes one more likely to engage in other types

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12
Q

What are the trends of diversity affecting the workplace?

A

Leads to decrease in affective commitment for older and visible minority. Lower level of continuance commitment from immigrants/foreign employees because of no commitment to the community.

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13
Q

What is the trend in changing employee-employer relationships?

A

Less likely to be affectively commitment and normative commitment.

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14
Q

What are Psychological Contracts?

A

Employees beliefs about what employees owe the organization and what the organization owes them

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15
Q

What are Transactional Contracts?

A

Focus on narrow set of specific monetary obligations

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16
Q

What are Relational Contracts?

A

Focus on broad set of open-ended and subjective obligations

17
Q

What creates a sense of perceived organizational support?

A

Commitment initiatives, the degree to which employees believe that the organization values their contributions and cares about their well-being. Increase employee bonds: affective commitment. Provide salary and benefits: continuance commitment. Offer training and development opportunities: normative commitment

18
Q

What are some Withdrawal Behaviours?

A

Neglect(declined interest and effort in the job), Exit(response to negative work, which one ends or restricts organization membership), Loyalty(maintains public support while privately hoping for improvement), and Voice(attempt to improve the situation)

19
Q

What are some Psychological Withdrawals?

A

Daydreaming(LEAST SERIOUS), socializing, looking busy, moonlighting(Employees use work time and resources to do non-work-related activities), and cyber loafing.

20
Q

What are some Physical Withdrawals?

A

Tardiness(arriving late/leaving early), long breaks, missing meetings, absenteeism, and quitting.

21
Q

What was the hypothesis of the additional reading?

A

Good weather conditions will decrease worker productivity on tasks that require sustained attention and focus.Good weather conditions will increase the salience and attractiveness of outdoor options. Relationship between good weather conditions and worker productivity will be mediated by greater cognitive distraction

22
Q

What was study 1 of the additional reading?

A

Employees at a bank, 1-inch increase in rain was related to a 1.3% decrease in worker completion time. Greater rain is related to better work productivity.

23
Q

What was study 2 of the additional reading?

A

Spelling errors in an essay, more rain was associated with higher productivity

24
Q

What was study 3 of the additional reading?

A

Online workers, those who imagined good weather conditions listed significantly more outdoor activities that they would like to engage in

25
What was study 4 of the additional reading?
University students, having attractive outdoor option decreased productivity through increased cognitive distractions.