Chapter 1 Flashcards
Organizational Behaviour
Field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviours of individuals and groups in organizations
Human Resources Management
Field of study that focuses on the applications of OB theories and principles in organizations
Strategic Management
Field of study devoted to exploring the product choices and industry characteristics that affect an organization’s profitability
Scientific Management
Using scientific methods to design optimal and efficient work processes and tasks
Bureaucracy
An organizational form that emphasizes the control and coordination of its members through a strict chain of command, formal rules and procedures, high specialization, and centralized decision making
Human Relations Movement
Field of study that recognizes that the psychological attributes of individual workers and the social forces within the work groups have important effects on work behaviours
Frederick Taylor
Scientific Management
Max Weber
Bureaucracy
What are the two primary outcomes in studies of OB?
INDIVIDUAL OUTCOMES:
1) Job Performance
2) Organizational Commitment
What factors affect the two primary OB outcomes?
1) Individual Characteristics and Mechanisms
- personality
- cultural values
- ability
2) Relational Mechanisms
- communication
- team characteristics and processes
- power, influence, negotiation
3) Organizational Mechanisms
- organizational structure
- organizational culture and change
Resource-based view
A model that argues that rare and inimitable resources help firms maintain competitive advantage
Rare
In short supply
Inimitable
Incapable of being imitated or copied
What makes a resource valuable?
- rare
- inimitable (irreplaceable)
History
A collective pool of experience, wisdom, and knowledge that benefits the organization
