Chapter 10

Question 1

_____ _____ refer to government agencies and industry trade groups that help identify the skills that local employers require and work with community colleges, universities, and other educational institutions to provide qualified employees.

Answer 1

Sector partnerships

Question 2

An accurate statement about the School-to-Work Opportunities Act is that _____

Answer 2

it advocates collaborations between educational organizations, companies, and labor unions

Question 3

Which of the following are true of the Workforce Innovation and Opportunity Act (WIOA)?

Answer 3

• It streamlines the workforce by establishing a common set of metrics for evaluating programs.
• It gives states the flexibility to direct funds to develop skills needed in their region and for their workforce.

Question 4

In the context of the public workforce system, identify a true statement about One-Stop service delivery.

Answer 4

It is envisioned that a number of programs could benefit from One-Stop’s common intake.

Question 5

What do joint union-management programs do?

Answer 5

They help broaden employees’ horizons by teaching portable skills.

Question 6

Sector partnerships normally focus on jobs that require _____

Answer 6

more than a high school diploma but less than a four-year college degree

Question 7

The School-to-Work Opportunities Act is designed to _____

Answer 7

help the states in creating high-quality school-to-work systems

Question 8

The Workforce Innovation and Opportunity Act (WIOA) is designed to _____

Answer 8

help job seekers access employment, education, training, and support services to succeed in the labor market

Question 9

The cornerstone of the public workforce system is ______, which unifies different training, education, and employment programs into a customer-friendly system in each community.

Answer 9

One-Stop service delivery

Question 10

Identify a true statement about joint union-management programs in current times.

Answer 10

They cater to employees by teaching them skills that are relevant to their occupation.

Question 11

True or false: Organizations need to ensure that their training programs make employees aware of Title VII of the Civil Rights Act.

Answer 11

true

Question 12

While creating employee training modules, organizations need to ensure that _____

Answer 12

they do not use copyrighted material without permission

Question 13

Identify an accurate statement about the training programs conducted by organizations.

Answer 13

They must include training on the ADEA and on how age stereotype can affect treatment of older employees.

Question 14

The act that prohibits individuals with disabilities from being discriminated against in the workplace is the _____

Answer 14

Americans with Disabilities Act of 1990

Question 15

A true statement about reasonable accommodation is that _____

Answer 15

companies are not obliged to provide reasonable accommodation if employees do not request for it

Question 16

Which of the following are true of training in companies?

Answer 16

• Organizations need to display that employees are utilizing skills learnt in training while working.
• Companies need to provide training to all employees to reduce the risk of legal problems.

Question 17

The fair use doctrine signifies that organizations can utilize small amounts of copyrighted material in their employee training modules without asking permission or paying a fee so long as the use meets four standards. What do these standards relate to?

Answer 17

• The reason for utilizing the copyrighted materials
• The proportion of the copyrighted material that is utilized

Question 18

How do companies ensure that their training programs are most effective?

Answer 18

Programs should be accessible to all employees regardless of age or gender.

Question 19

Identify a feature of the Americans with Disabilities Act (ADA) of 1990.

Answer 19

It requires organizations to make “reasonable accommodation” to a qualified person who is disabled.

Question 20

In the context of training and the Americans with Disabilities Act (ADA), which of the following are included under reasonable accommodation for individuals with disabilities?

Answer 20

• Modifying training policies
• Making readers or interpreters available for trainees

Question 21

_____ training refers to learning efforts that are designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce.

Answer 21

diversity

Question 22

Which of the following is true of managing diversity and inclusion?

Answer 22

It involves the establishment of a working environment that permits workers to positively contribute to a company.

Question 23

How does one recognize a successful long-term diversity program at an organization?

Answer 23

Managers are compensated for meeting diversity objectives.

Question 24

What are the goals of diversity training?

Answer 24

• To permit people to contribute to their company regardless of their personal orientation
• To eradicate stereotypical practices that hamper employee development

Question 25

What are the key components of effective managing diversity programs?

Answer 25

- Requesting HR teams to broaden their recruitment horizon - Ensuring that women and minorities are present on all important committees

Question 26

What is the most common area addressed through diversity training?

Answer 26

The prevalence of stereotypes, assumptions, and biases

Question 27

Identify a characteristic associated with diversity programs' long-term success.

Answer 27

Programs are tied to the business objectives of companies.

Question 28

The _____ _____ refers to a barrier to advancement to higher-level jobs in the company that adversely affects women and minorities.

Answer 28

glass ceiling

Question 29

Which of the following companies is most likely to be diverse?

Answer 29

A company that administers comprehensive diversity training

Question 30

Which of the following is true of expatriates?

Answer 30

Expatriates tend to be less successful if their company does not prepare them to work in other cultures.

Question 31

Identify a true statement about the glass ceiling.

Answer 31

It is caused by a lack of access to training programs.

Question 32

An accurate statement about the on-site phase of cross-cultural preparation is that _____

Answer 32

employees must be encouraged to develop social relationships at work and outside work

Question 33

Which of the following is true of the repatriation phase of cross-cultural preparation?

Answer 33

Employees are likely to suffer from a great deal of stress when they return because of organizational changes.

Question 34

When is an employee on a foreign assignment most likely to succeed overseas?

Answer 34

When the employee is conscious of cultural differences

Question 35

True or false: During the on-site phase of cross-cultural preparation, expatriates are typically left to navigate the new unfamiliar environment of their host country alone by their company.

Answer 35

false

Question 36

_____ prepares expatriates for return to the parent company and home country from the foreign assignment.

Answer 36

Repatriation

Question 37

Work-life ______ refers to helping employees deal with the stresses, strains, and conflicts related to trying to balance work and nonwork demands.

Answer 37

balance

Question 38

An accurate statement about the Family and Medical Leave Act is that _____

Answer 38

it is applicable to people who need to take a leave of absence to care for a personal illness

Question 39

When compared to employees who utilize work-family programs, employees who do not use such programs experience _____

Answer 39

more work-family conflict

Question 40

Which of the following is true of the repatriation phase of cross-cultural preparation?

Answer 40

Employees are likely to suffer from a great deal of stress when they return because of organizational changes.

Question 41

What does work-life conflict lead to?

Answer 41

Bad mental health

Question 42

The federal law that provides up to twelve weeks of unpaid leave in a one-year period for parents with new infants or newly adopted children is the ______ Act.

Answer 42

Family and Medical Leave

Question 43

What do work-family programs lead to?

Answer 43

They allow companies to draw and hold on to talented professionals.

Question 44

Which of the following is true of work-life balance policies?

Answer 44

They must ensure that employees have work-life balance without hurting the company.

Question 45

Which of the following are true of career paths?

Answer 45

- They allow organizations to provide employees with paths that best fit their life situation. - They lead to an increase in employees' skill set.

Question 46

What is a characteristic of an effective dual-career path?

Answer 46

People are provided the chance to choose their career based on their interests and skills.

Question 47

True or false: Managers need to understand that employees should be punished for the use of work-life balance policies.

Answer 47

false

Question 48

_____ _____ involves changing one's major work activity after having been established in a specific field.

Answer 48

career recycling

Question 49

For companies, job hopping leads to a loss of talent and productivity that results from turnover, retraining, and recruitment costs.

Answer 49

true

Question 50

An accurate statement about job hopping is that _____

Answer 50

job hopping allows people to work in a diverse range of industries

Question 51

A(n) _____ _____ is a sequence of job positions involving similar types of work and skills that employees move through in the company.

Answer 51

career path

Question 52

A(n) _____-_____-_____ system enables employees to remain in a technical or sales career path or move into a management career path.

Answer 52

dual career path

Question 53

Which of the following is true of recycling?

Answer 53

It is characterized by an analysis of one's skills, values, interests, and potential job chances.

Question 54

Job ______ refers to employees changing jobs, usually between companies, every two to three years.

Answer 54

hopping

Question 55

Identify the common obstacles faced by military veterans when they seek employment or when returning to their jobs.

Answer 55

- Incomplete skill sets and education credentials - Lack of experience in the workplace

Question 56

How does job hopping impact companies?

Answer 56

It allows them to hire people who possess a high degree of experience from working in different organizations.

Question 57

Identify a characteristic of layoffs.

Answer 57

Layoffs typically have negative effects on workload and commitment of survivor employees.

Question 58

The act that covers deployed employees' rights, such as guaranteeing jobs when they return except under certain circumstances, is known as the ______ Act.

Answer 58

Uniformed Services Employment and Reemployment

Question 59

Which of the following is true of preretirement socialization programs?

Answer 59

Employees are encouraged to learn how retirement would impact their lives.

Question 60

How do layoffs impact a company?

Answer 60

They have a detrimental effect on employee morale.

Question 61

Identify a true statement about phased retirement.

Answer 61

It allows organizations to deal with a lack of skilled labor in the labor market.

Question 62

True or false: Retirement always leads to a transition from full-time work to a life without work.

Answer 62

false

Question 63

True or false: Early retirement programs do not have any major problems.

Answer 63

false

Question 64

The process of helping employees prepare to exit from work is known as _____

Answer 64

preretirement socialization

Question 65

_____ retirement involves employees transitioning from full-time employment to full-time retirement by working part time.

Answer 65

phased

Question 66

_____ involves leaving a job and a work role and making a transition into life without work.

Answer 66

Retirement

Question 67

Which of the following is true of early retirement programs?

Answer 67

They are normally offered to employees when organizations seek to cut labor costs.