Chapter 10 Flashcards
(16 cards)
Types of motivation
- Extrinsic
2. Intrinsic
What is motivation
The extent to which effort is director toward a goal
Extrinsic motivation
Circumstances dictate whether or not you will preform
Intrinsic motivation
Desire to improve themselves acquire new skills and knowledge
Need theories are
Motivational theories that specify the kinds of needs people have and involves what motivates workers
The three prominent need theories are
- Maslow hierarchy of needs
- McGregor’s X-Y theory
- Herzberg’s motivation-hygiene theory
Maslow’s hierarchy of needs
5 level hierarchical need theory, lowest to highest level of satisfaction
- physiological needs
- safety needs
- belongingness needs
- esteem needs
- self-actualization needs
Theory X assumption of employees
- lazy
- lack ambition and responsibility
- not leaders
- dislike change
- unintelligent
Theory Y assumption about employees
- very motivated
- leaders
- goal orientated
Herbert’s motivational-hygiene theory
- motivators: intrinsic factors in the job that lead to satisfaction
- hygiene: extrinsic factors surrounding the job that lead to dissatisfaction
Process theories of work motivation are
Motivation theories that specify the details of how motivation occurs
Three prominent process theories of motivation
1) expectancy theory
2) equity theory
3) goal setting theory
Expectancy theory is when
Motivation is determined by the outcomes that people expect to occur as a result of their actions on job, based on the individuals opinion
Equity theory
What you think is fair enforce what you did compared to someone else
Goal setting theory
SMART goals are most motivating
Management by objectives process
Managers meet with individual workers to develop and agree on employee objectives (job performance, personal development)
