Chapter 8

Question 0

What is job analysis?

Answer 0

Process of obtaining information about job requirements

Question 1

What is Human Resource Management?

Answer 1

Process of managing human talent to achieve organizational objectives

Question 2

Types of job analysis?

Answer 2

Job description

Job specification

Question 3

Relationship of job analysis and HRM functions?

Answer 3

• strategic HR planning
• recruitment
• selection
• training and development
• performance appraisal
• compensation management
• legal compliance

Question 4

What is human resource planning?

Answer 4

Reviewing human resource requirements and make sure organization matches requirements

Question 5

Forecasting future human resources needs

Answer 5

• Delphi Technique

- Managerial Judgement plays a role

Question 6

Characteristics of Delphi Technique

Answer 6

• consensus is reached
• independent judgement are fine tuned
• feedback is provided
• idea exchange, no face-to-fave contact

Question 7

Steps in Human Resource Planning

Answer 7

1. Analyzing the HR implication f strategic plans
2. Forecasting future HR needs (demand)
3. Forecasting availability of internal and external candidates (supply)
4. Planning and implementing HR programs to balance supply and demand
5. Monitoring and evaluating the results

Question 8

Internal supply forecasting tools

Answer 8

• skill inventories
• replacement charts
• succession planning

Question 9

Skill inventories

Answer 9

files containing background information that allows managers to quickly match job openings

Question 10

Replacement charts

Answer 10

Listing of current job holders and people who are potential replacement if an opening occurrs

Question 11

Succession planning

Answer 11

Process of identifying, developing, and tracking key individuals for executive positions

Question 12

Forecasting the supply of external candidates

Answer 12

• general economic conditions
• national labour market conditions
• local labour market conditions
• occupational market conditions

Question 13

Staffing table

Answer 13

Pictorial representation of organized jobs, # of employees in jobs and future employment requirements

Question 14

Methods of locating internal candidates

Answer 14

• job postings

- HR records

Question 15

Overview of the selection process

Answer 15

1. Selection

2. Selection consideration

Question 16

Steps in the Selection Process

Answer 16

1. Application form
2. Interview with HR
3. Employment tests
4. Background investigation
5. Preliminary selection of HR department
6. Supervisory or team interview
7. Hiring decision

Question 17

Training

Answer 17

Narrowly focused and oriented to short term performance

Question 18

Development

Answer 18

Broadening an individual’s skills for future responsibilities

Question 19

Training methods for non-managerial employees

Answer 19

1. On the job

2. Off the job

Question 20

Types of appraisal interviews

Answer 20

• tell and sell interview
• tell and listen interview
• problem solving interview

Question 21

What are the types of total returns in exchange for work

Answer 21

1. Non-relational
   - direct benefits (cash)
   - indirect (benefits and services)
2. Relational

Question 22

The pay model 4 strategic issues

Answer 22

1. Consistency
2. Competitiveness
3. Contributors
4. Administration

Question 23

What is the pay structure

Answer 23

An array of pay rates for different work or skills within a single organization

Question 24

What is job evaluation

Answer 24

Determining the skills and abilities of jobs and the pay for their value

Question 25

Job evaluation methods

Answer 25

1. Non-quantitative methods- try to establish a relative order of jobs - job ranking - job classifications 2. Quantitative methods- try to establish how much more one job is worth over another by using a scaling system - point factor method

Question 26

What is compensation

Answer 26

Refers to all forms of financial returns are tangible services

Question 27

Compensator factors

Answer 27

- incentive programs | - team and group incentives

Question 28

The legal context of HRM

Answer 28

- equal employment opportunity - employment laws - comparable worth

Question 29

Employment laws

Answer 29

1. Apparent standards regulation 2. Health & safety regulation 3. Compression legislation 4. Anti- discrimination legislation 5. Employment equity

Question 30

Comparable worth is when

Answer 30

- equal wages should be paid for work of equal value - jobs must be classified based on the qualification - jobs will similar requirements must be paid the same - critics argue that such approaches ignore the supply and demand aspect of labour