Chapter 10- Communications Flashcards
(6 cards)
1
Q
What is the formula for number of communication channels?
A
[N*(n-1)]/2
Where ānā is the number of stakeholders.
2
Q
Name the 3 communication methods
A
Interactive, push, pull
3
Q
Describe interactive communications
A
Multidirectional
Face to face
Telephone
Web conference
4
Q
Describe push communication
A
Broadcasting
No guarantee the information is understood
Voice mail
Report
Email
Website
5
Q
Describe pull communication
A
Put on a specified location for audience to access on their own.
6
Q
What percent of a PM time is spent communicating?
A
90% of the time
