Chapter 11 Flashcards

1
Q

pink slime journalism

A

Operating worldwide, these firms traffic in fake social media accounts, false narratives, fake fact-checking pages, and counterfeit local news websites

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2
Q

What are the three T’s?

A

transparency, truthfulness, and timeliness

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3
Q

Viral marketing

A

PR strategy that relies on targeting specific Internet users with a given communication and relying on them to spread the word

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4
Q

What is integrated marketing communications?

A

the combination of public relations, marketing, advertising, and promotion into a seamless communication campaign.

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5
Q

What is integrated marketing communications goal?

A

The goal is to provide the client and agency with greater control over communication in an increasingly fragmented media environment.

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6
Q

How have new communication technologies influenced the public relations industry?

A

There is now direct engagement and responses to what PR’s put out. Web-publishing is also a huge step for Public relations, as they have a wide and easily accessible audience. They can not only have a global audience but a targeted audience.

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7
Q

What positions typically exist in a public relations operation?

A
  1. Executives
  2. account executives
  3. Creative specialists
  4. media specialists
  5. researcher
  6. government relations specialist
  7. Financial services specialist
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8
Q

What are the 14 services that public relations firms typically offer?

A
  1. Community relations
  2. Counseling
  3. Development/Fundraising
  4. Employee/Member relations
  5. Financial Relations
  6. Government affairs
  7. Industry relations
  8. Issues Management
  9. Media relations
  10. Marketing communication
  11. Minority relations/multicultural affairs
  12. Public affairs
  13. Special events and public participation
  14. Research
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9
Q

Who are public relations’s publics? What are their characteristics?

A
  1. Employees - An organization’s employees are its lifeblood.
  2. Stockholders - Stockholders own the organization and their goodwill is necessary for the business to operate.
  3. Communities - The neighbors of where an organization operates.
  4. Media - Very little communication with an organization’s various publics can occur without the trust and goodwill of professionals in the mass media.
  5. Government - Government is “the voice of the people”.
  6. Investment Community - The ones who invest in organizations and help these businesses to grow.
  7. Customers - The ones who pay the bills for companies.
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10
Q

What is the difference between public relations and advertising?

A

The difference between them is that advertising is a controlled form of communication. Advertisers pay for exactly what they want. With Public relations you don’t know the exact outcome.

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11
Q

Ivy Lee

A

was the American public relations spokesman for Germany as well as a New York World reporter.

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12
Q

George Creel

A

the head of the newly formed Committee on Public Information who assembled opinion leaders from around the country to advise the government on its public relations efforts and to help shape public opinion.

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13
Q

Edward Bernays

A

His work was the beginning of two-way communication in public relations.

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14
Q

What are the four stages in the development of the public relations industry?

A
  1. Early public relations
  2. the propaganda–publicity stage
  3. early two-way communication
  4. advanced two-way communication.
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15
Q

What elements are essential to a good definition of public relations?

A

Understanding that public relations are a means of exchanging ideas and creating connections. That said, it is more commonly used as a strategic tool. Public Relations and advertising are not the same thing. Although sometimes public relations incorporate advertising into their messages.

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16
Q

Public relations

A

a strategic communication process that builds mutually beneficial relationships between organizations and their publics.

17
Q

Flacks

A

a derogatory name sometimes applied to public relations professionals

18
Q

Spin

A

in PR, outright lying to hide what really happened

19
Q

Astroturf

A

fake grassroots organizations

20
Q

Mercenary Science

A

science for hire

21
Q

What are the 5 thigns that shaped the Character of Public relations

A
  1. Advances in technology (social media)
  2. Growth of the middle class (more money)
  3. Growth of organizations (big corporations
  4. Better research tools (internet; analytics)
  5. Professionalism (PRSA; certifications)
22
Q

pseudo-event

A

an event staged specifically to attract public attention.

23
Q

corporate social responsibility

A

the integration of business operations and organizational values

24
Q

cause marketing

A

work in support of social issues and causes

25
Q

Lobbying

A

directly interacting to influence elected officials or government regulators and agents

26
Q

Any group of people with a stake or interest in an organization issue or idea is known as _____?

A

Public

27
Q

The process of combining public relations, marketing, advertising, and promotion into a seamless campaign is known as ______?

A

integrated marketing communication

28
Q

Founded in 1947 what is the main professional group for todays public relations professionals?

A

The American Publicity Bureau