chapter 13

Question 1

the process of influencing people to diirect their efforts towards the achieement of some particuar goal or goals

Answer 1

leadership

Question 2

leadership theories

Answer 2

theory x (douglas mcgregror
theory y (douglas mcgregor)
theory z (william ouchie)

Question 3

people are lazy and do not like work, managers must use force and punishment to get them to work

Answer 3

theory x

Question 4

people not only will work hard but also seek increased responsibility and challenge under the right conditions

Answer 4

theory y

Question 5

physical and mental effort at work comes naturally to people

Answer 5

theory y

Question 6

people will seek opportunities to participate in management and are motivated by teamwork and sharing responsibillity

Answer 6

theory z

Question 7

leadershp behaviors and styles

Answer 7

authoritarian leadership
paternalistic leadership
participative leadership

Question 8

the use of work-centered behavior that is designed to ensure task accomploishment

Answer 8

authoritarian leadership

Question 9

the use of a work-centered and people-centered approach

Answer 9

participative leadership

Question 10

encouraging participation of subordinates to get the job done is an example of

Answer 10

participative leadership

Question 11

leadres who focus on the task/job but also concerned about employess well-being

Answer 11

paternalistic leadership

Question 12

features of paternalistic leaders

Answer 12

employees expectedto work hard
company gurantees employment/benefits
two-way communication
centralized decision-making

Question 13

featurs of authoritarian leaders

Answer 13

one way communication
emphasis on work progress and procedures
little conern for employee
centralized decison-making

Question 14

features of participative leadership

Answer 14

allowing employees to take control of work
decentralized decision making
used in innovative firms

Question 15

european managers tend to be

Answer 15

participative leaders

Question 16

british managers tend tobe

Answer 16

participative leaders

Question 17

french and german managers tend to be

Answer 17

authoritarian leaders

Question 18

japanese mangers tend to be ____leaders, due to cultural beliefs that encourages security and safety.

Answer 18

paternalistic

Question 19

measured by importance of self-sufficiency and personal accomplishments

Answer 19

individualism

Question 20

measured by person’s willingness to subject personal goals to those of a work group

Answer 20

collectivism

Question 21

measured by importance of societal harmony and personal/interpersonal harmony

Answer 21

confucianism

Question 22

leaders with vision who can motivate others to accept and follow the vision

Answer 22

transformatiional leaders

Question 23

features common to transformational leaders

Answer 23

idealized influence
inspirational motivation
intellectual stimulation
individual consideration

Question 24

having charisma, pride, loyalty, and confidence in their followers

Answer 24

idealized influence

Question 25

able to clearly communicate their vision in easy-to understand ways

Answer 25

inspirational motivation

Question 26

getting followers question old habits and think for themselves

Answer 26

intellectual stimulation

Question 27

analyzing and assessing the needs of their followers on an individual basis

Answer 27

individual consideeration

Question 28

leaders who use their charisma to inspire and motivate others

Answer 28

charismatic leaders

Question 29

leaders who exchange rewars for performance and effort "somethig for something" basis

Answer 29

transactional leaders

Question 30

leader who gives rewards to those who follow their directions

Answer 30

contingent reward leader

Question 31

a leader who monitors the performance of their folowers

Answer 31

active management-by-exception leader

Question 32

a leader who occasionally monitors performance of followers and takes corrective action when standards are not met

Answer 32

passive management by excception leader

Question 33

a leader who avoids accepting responsibility for actions of followers

Answer 33

laissez-faire leader

Question 34

most effective leaders

Answer 34

trans formative leaders

Question 35

Qualities of servant leaders

Answer 35

Listening Empathy Healing

Question 36

Responsible global leadership

Answer 36

Values based leadership Ethical decision making Quality stakeholder relationships

Question 37

A method that focuses on positive outcomes, processes, and attributes of organizations

Answer 37

Positive organizational scholarship

Question 38

Qualities of authentic leaders

Answer 38

Positive psychological aspects (confidence and optimism) Positive morals Lead by example

Question 39

Independent and individualistic leadership

Answer 39

Autonomous leadership

Question 40

Comprises supportive and considerate leadership

Answer 40

Humane-oriented

Question 41

Ensures safety and security of individual through status enhancement

Answer 41

Self-protective

Question 42

Creation of uncertainty and analysis of many alternatives regarding future action

Answer 42

Variety amplication

Question 43

Limiting of uncertainty and focusing of action on limited alternatives

Answer 43

Variety reduction