Chapter 14

Question 1

the ability to influence employees to voluntarily pursue organizational goals.

Answer 1

leadership

Question 2

the process of enhancing the skills and abilities that a leader needs in order to help the organization achieve its goals, according to one expert.

Answer 2

leadership coaching

Question 3

involves both influencing followers to internalize and commit to to a shared set of goals and facilitating the group and individual work that is needed to accomplish those goals

Answer 3

managerial leadership

Question 4

abilly to marshal human, informational, and other resources to get something done.

Answer 4

power

Question 5

-power directed at helping oneself

Answer 5

personalized power

Question 6

power directed in helping others

Answer 6

socialized power

Question 7

which all managers have, is power that results from managers formal positions within the organization.

Answer 7

legitimate power

Question 8

conscious efforts to affect and change behav-lors in others.

Answer 8

influence tactics

Question 9

which attempt to Identify distinctive characteristics that account for the effectiveness of leaders.”

Answer 9

trait approaches to leadership

Question 10

displays a cynical view of human nature and condones opportunistic and unethical ways of manipulating people, putting results over principles.

Answer 10

machiavellianism

Question 11

characterized by lack of concern for others, impulsive behavior, and a dearth of remorse

Answer 11

psychopathy

Question 12

your belief in your ability to influence dissimilar others in a global context.

Answer 12

global mindset

Question 13

to determine the key behaviors displayed by effective leaders.

Answer 13

behavioral leadership approaches

Question 14

to ensure that human, physical, and other resources are deployed efficiently and effectively to accomplish the group’s or organization’s goals.

Answer 14

task oriented leadership behaviors

Question 15

leader behavior that organizes and defines-that is, “initi-ates the structure for” —what employees should be doing to maximize output.

Answer 15

initiating structure leadership

Question 16

emphasize the technical or task-related aspects of employees’ roles.

Answer 16

production centered leader behaviors

Question 17

primarly concerned with the leader’s interactions with his or her people.

Answer 17

relationship oriented leadership

Question 18

emphasize relationships with subordinates and attention to their individual needs.

Answer 18

employee center leader behaviors

Question 19

(or contingency approach) to leadership, who believe that effective leadership behavior depends on the situation at hand.

Answer 19

situational approach

Question 20

determines if a leader’s style is (1) task-oriented or (2) relationship-oriented and whether that style is effective for the situation at hand.

Answer 20

contingency leadership model

Question 21

which holds that the effective leader makes available to followers desirable rewards in the workplace and increases their motivation by clarifying the paths, or behaviors, that will help them achieve those goals and providing them with support.

Answer 21

path-goal leadership model

Question 22

suggests that leadership behavior varies along a full range of leadership styles, from passive (laissez-faire) “leadership” at one extreme, through transactional lead-ership, to transformational leadership at the other extreme.

Answer 22

full-range leadership

Question 23

focusing on clarifying employees’ roles and task requirements and providing rewards and punishments contingent on performance. Like task-oriented leadership, transactional leadership also encompasses setting goals and monitoring progress.128

Answer 23

transactional leadership

Question 24

transforms employees to pursue organiza-
tional goals over self-interests. Transformational leaders, in one description, “engender trust, seek to develop leadership in others, exhibit self-sacrifice, and serve as moral agents, focusing themselves and followers on objectives that transcend the more immediate needs of the work group.”

Answer 24

transformational leadership

Question 25

emphasizes that leaders have different sorts of relationships
with different subordinates.

Answer 25

leader-member exchange model of leadership

Question 26

employees’ belief that they have control over their work.

Answer 26

psychological empowerment