Chapter 14: Applied Psychology

Question 1

Amotivation, Extrinsic Motivation, Intrinsic Motivation

Answer 1

amotivation - absolutely not motivated/slacking off
extrinsic motivation - controlled (incentive) and autonomous (an optional reward for employees)
intrinsic motivation - ideal employee, needs no incentive

Question 2

Worker Efficiency and Hawthorne Effect

Answer 2

watches productivity while being monitored; keeping up the pace of being watched leads to burnout
long-term, employees who feel trusted and comfortable are more productive and motivated.

Question 3

Job Strain

Answer 3

increase in workload, decrease in autonomy

Question 4

Job Burnout

Answer 4

fatigue, hostility, undervaluation

Question 5

Consumer Psychology - Pricing

Answer 5

shifting in numbers to make pricing look desirable, decoy pricing, and mark-downs to encourage notion of getting a good deal

Question 6

Consumer Psychology - Shopping Experience

Answer 6

in-person shopping is fabricated by colour schemes, calm music, good store layouts etc

Question 7

Four Human Factors

Answer 7

occupational safety, ergonomics, civic architecture, driver safety

Question 8

Sports and Educational Psychology

Answer 8

classroom climates, teacher-student relationships, special needs assessments, guidance counselling