Chapter 2 Flashcards

(39 cards)

1
Q

Define an external environnement

A

Factors beyond organization’s boundaries, cannot be controlled, ex competition

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2
Q

Define organizational boundaries

A

Separates organization from environment

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3
Q

Name the types of organizational enviro. (7)

A

Economic, technological, political-legal, socio-cultural, business, global, emerging challenges/opportunities

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4
Q

What are the key goals in an economic enviro.?

A

economic growth, stability, full employment

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5
Q

List the factors o economic growth (8)

A

Business cycle, aggregate output, standard of living, GDP, GNP, productivity, balance of trade, national debt

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6
Q

Define the business cycle

A

Depression,recovery, (expansionary) PEAK, recession, trough (contractionary), recovery

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7
Q

Define an aggregate output

A

Measure of economic growth, total quantity of goods and services produced by economic system during given period

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8
Q

Define standard of living

A

Total quantity/quality of goods and services that a country’s citizenscan purchase with $$

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9
Q

Define productivity

A

Measure of economic growth comparing the output of system with resources needed to produce output; standard of living improves through p increase

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10
Q

How is economic growth measured

A

GDP (gross domestic product) and GNP (gross national product)

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11
Q

Define GDP

A

Value of all g/s produced by national economy within given period with domestic factors of production ex: real growth rates, GDP per capital, real GDP

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12
Q

Define GNP

A

Value of all g/s produced by national economy within peri od given regardless of production location

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13
Q

Define balance of trade

A

Exported product value minus imported products

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14
Q

Define national debt

A

Amount of money govt owes creditors; increase or decreased based on budget surplus or deficit

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15
Q

Define economic stability

A

Condition where amount of money available vs quantity of g/s produced grows at same rate

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16
Q

What are threats to economic stability

A

‘inflation, deflation, unemployment

17
Q

define inflation

A

Widespread price increases in economic system

18
Q

What is CPI

A

Tool used to measure inflation (consumer price index)

19
Q

Define deflation

A

Period of generally falling prices

20
Q

Define unemployment

A

Level of joblessness among people actively seeking jobs an economic system

21
Q

What are the types of unemployment (4)

A

Frictional, seasonal, cyclical, structural

22
Q

What arepolicies helping to manage Canadian economy

A

Fiscal (taxes, spending) and monetary (money supply ie. Interest rates) = stabilization policies

23
Q

Define technology

A

All ways a company creates values for its customers (ex: knowledge, work methods, physical equipment)

24
Q

Define research and development (R&d)

A

Provides new ideas for product services and processes; basic Vs applied

25
What is the political-legal environment
Relationship between business and govt ex: pro or anti-business sentiment, political stability, internation relations
26
Define socio-cultural environment
Customs, values, attitudes, demographic characteristics of society where org. Functions; customer preferences/tastes vary across and within national boundaries; ethical compliance, responsible business behaviours
27
Define "Porter's five forces" and its components
model used to analyze competitive situation in an industry; bargaining power of suppliers + threat of substitutes+ bargain in power of consumers + threat of new entrants + industry rival
28
What are core competencies?
Skills, resources org. Uses to compete best and create most value for owners
29
Define outsourcing
Paying suppliers, distributors to perform certain business processes
30
What role does social media play today?
Integral part of daily communication
31
How is business process management changing?
Moving from department-oriented organizations to process-oriented teams
32
What are types of mergers/acquisitions? (3+2)
Horizontal, vertical, conglomerate; friendly, hostile takeovers
33
Define divestiture/spinoff
Selling part of existing business or setting it up as a new corporation
34
Define a friendly takeover
Acquired company welcomes acquisition due to needing cash or other benefits
35
Define a hostile takeover
Acquiring company buys enough of acquired company's stock to take control
36
Define a poison pill
Defense tactic used by company management to make a company/firm look less attractive to stop from being taken over
37
Define ESOP
Employee stock ownership program, turning corporations into employee-owned
38
Define a strategic alliance
2 + companies temporarily join (called joint venture)
39
What is the link between subsidiary and parent corporations
Parent owns subsidiary