Chapter 2 - Elements of Communication

Question 0

Verbal Communication involves

Answer 0

The choice of words and the order of the words in a sentence

Question 1

Verbal Messages

Answer 1

The spoken words you use when communicating

Question 2

Words have different __________ to some, and ___________ change over time

Answer 2

Meaning/s

Question 3

Denotative Meaning

Answer 3

Definition found in the dictionary

Question 4

Connotative meaning

Answer 4

Emotional or personal response (how it makes you feel/makes you think of)

Question 5

Words may ____________ ________, or their __________ may change

Answer 5

Disappear entirely, meanings

Question 6

Slang

Answer 6

Informal language unique to a particular group

Question 7

Words from a variety of __________ ______________ are integrated into everyday vocabulary

Answer 7

Ethnic backgrounds

Question 8

As a communicator, what do you need to be aware of

Answer 8

The different meanings of words and how words change over time

Question 9

Nonverbal Messages

Answer 9

Messages expressed without words

Question 10

Others make first judgements about you based on your

Answer 10

Appearance

Question 11

A persons face often reveals very quickly

Answer 11

Their emotions

Question 12

Your posture communicates a lot about your

Answer 12

Mood or feelings

Question 13

The way gestures are used may tell others something about a speakers

Answer 13

Enthusiasm

Question 14

Hand signals vary according to

Answer 14

Culture and community

Question 15

Four elements of your voice that you can change for different effects when you communicate are

Answer 15

• Pitch
• Rate
• Quality
• Volume

Question 16

3 environmental factors that affect communication

Answer 16

• Space
• Time
• Place

Question 17

Time affects

Answer 17

Communication

Question 18

What changes the way you communicate

Answer 18

Different settings

Question 19

You depend heavily on nonverbal messages to understand

Answer 19

Feelings and attitudes

Question 20

Good communicators learn to read _________ cues rather than relying only on the _______ message

Answer 20

Nonverbal, verbal

Question 21

Nonverbal messages differ according to

Answer 21

Culture

Question 22

Verbal and nonverbal messages are central to the

Answer 22

Communication process

Question 23

Perception

Answer 23

The process of giving meaning to information you learn through your five senses

Question 24

The 2 steps of perception

Answer 24

1. ) something affects your senses | 2. ) you interpret & explain the sensation to yourself

Question 25

The meaning of a message tends to change as it

Answer 25

Moves from person to person

Question 26

Every person view the world slightly differently and therefore

Answer 26

No 2 people interpret the same message in the same way

Question 27

Although most people have the use of all their senses

Answer 27

They may have very different abilities

Question 28

Your past experiences add to differences in perception and to your

Answer 28

Ability to understand what you perceive

Question 29

Your past experiences will influence how you

Answer 29

Accept or reject a message

Question 30

Past experience influences how people

Answer 30

Talk and how they listen

Question 31

How you feel _________ ____ ____________ also affects communication

Answer 31

Mentally and physically

Question 32

Channel

Answer 32

The means by which a message is transmitted

Question 33

Verbal and nonverbal messages are sent through a channel that uses

Answer 33

The human senses

Question 34

Noise

Answer 34

Anything that interferes with a listeners ability to receive a message

Question 35

Noise can be

Answer 35

Inside or outside the listener

Question 36

Noise in the channel can lead to

Answer 36

Faulty perception and misunderstanding

Question 37

Feedback

Answer 37

Consists of the verbal and nonverbal messages that tell speakers how they are being perceived

Question 38

Feedback may be

Answer 38

Positive or negative

Question 39

Feedback may differ

Answer 39

Across cultures

Question 40

Self Feedback is

Answer 40

The message you give yourself as you pay attention to your own behavior

Question 41

Context

Answer 41

The setting and people that surround a message

Question 42

Context provided the background that helps reveal

Answer 42

The messages real meaning

Question 43

___________ is the first pet of context

Answer 43

Setting

Question 44

Different ________ cultures may talk about different ________

Answer 44

Cultures, topics

Question 45

All human communication takes a place within an

Answer 45

Overall context