Chapter 2 Glossary Terms

Question 1

Archives

Answer 1

Facilities where records of an organization are preserved because of their continuing or historical value; also the building or area where archival materials
are stored.

Question 2

ARMA International

Answer 2

A professional group interested in improving educational programs in schools and industry and providing on-the-job knowledge about records and information management.

Question 3

E-commerce

Answer 3

An electronic method to conduct business communication and transactions over networks and through computers.

Question 4

Electronic Data Interchange (EDI)

Answer 4

A communication procedure between two companies that allows the exchange of standardized documents (most commonly invoices or purchase orders) through computers.

Question 5

Electronic Fund Transfer (EFT)

Answer 5

A system and procedures that provide for electronic payments and collections.

Question 6

Enterprise Content Management (ECM)

Answer 6

Technologies, tools, and methods used to capture, manage, store, preserve, and deliver content across an enterprise.

Question 7

Internet

Answer 7

A worldwide network of computers that allows public access to send, store, and receive electronic information over public networks.

Question 8

Management

Answer 8

The process of using an organization’s resources to achieve specific goals through the functions of planning, organizing, leading and controlling.

Question 9

Records System

Answer 9

A group of interrelated resources - people, equipment and supplies, space, procedures, and information - acting together according to a plan to accomplish the goals of the records and information management program.

Question 10

Association for Information and Image Management (AIIM)

Answer 10

a global, nonprofit organization that provides independent research, education, and certification programs to information professionals.

Question 11

ARMA International’s Generally Accepted Record Keeping Principles

Answer 11

form the foundation for which an effective information governance program can be built.

Question 12

Discovery

Answer 12

When a company is subject to litigation or a lawsuit, all information, records, and other evidence that are relevant to the case must be identified and retrieved.

Question 13

E-Discovery

Answer 13

The process of identifying and providing all electronically stored information and records relevant to the case.

Question 14

Information Governance (IG)

Answer 14

The overarching framework within which the records and information management (rIM) program resides.