Chapter 2: Management Planning

Question 1

Methodical selection of a set of complimentary actions for the purpose of pursuing a goal

Answer 1

Planning

Question 2

Why do we plan?

Answer 2

To achieve the objectives of the organization

Question 3

2 types of plans

Answer 3

Long-range plans (LRP)

Short-range plans (SRP)

Question 4

Qualities of a good planner (4)

Answer 4

Good judgment
Ability to evaluate lab opportunities and hazards
Proficiency in determining objectives
Ability to accept changes

Question 5

Values derived from planning (4)

Answer 5

Achievement of objectives in the most efficient and economical manner
Integration of activities toward goal-directed actions
Reduction of problems
Use of efficient methods and development of standards necessary for accurate controls

Question 6

Indicators of poor planning (8)

Answer 6

Some machines doing the job intended for smaller machines
Some lab personnel overworked, others underworked
Skilled workers doing unskilled jobs
Late results
Lab personnel fumbling on jobs for which they have not been trained
Idle machines
Materials wasted
Quarreling

Question 7

Benefits of good planning (8)

Answer 7

Jobs turn out on time
Good relationship with other departments
People using there highest skills
Workers know how their jobs fit in the total pattern
Machines doing their jobs properly
Equipments in good shape
Materials available
Waste kept at minimum

Question 8

Setting goals and objectives:

What is the first step lab planning?

Answer 8

Management by objectives (MBO)

Question 9

Management by objectives (MBO) encourages (3)

Answer 9

Discussion
Interaction
Consensus decision-making

Question 10

Hierarchy of plans (8)

Answer 10

1. Purpose or mission
2. Goals or objectives
3. Strategies
4. Policies
5. Procedures
6. Rules
7. Programs
8. Budget

Question 11

2 types of planning

Answer 11

Strategic planning

Tactical planning

Question 12

Type of planning which involves long-range plans (LRP)

Answer 12

Strategic planning

Question 13

Type of planning which involves short-range plans (SRP)

Answer 13

Tactical planning

Question 14

Concerned with the identification of the mission and setting objectives

Answer 14

Strategic planning

Question 15

Strategic planning is concerned with (2)

Answer 15

Identification of mission

Setting objectives

Question 16

It is the function of the upper supervisory personnel with final authority and responsibility vested in the laboratory director

Answer 16

Strategic planning

Question 17

Strategic planning is the function of the __ with final authority and responsibility vested in the __

Answer 17

upper supervisory personnel

Laboratory director

Question 18

Implies action and deals with the methods for achieving the goals identified in the strategic planning process

Answer 18

Tactical planning

Question 19

Requires operational or technical skill and is generally the responsibility of the supervisory staff

Answer 19

Tactical planning

Question 20

Tactical planning requires __ and is generally the responsibility of the __

Answer 20

Operational or technical skill

Supervisory staff

Question 21

Identification of goals

Answer 21

Strategic planning

Question 22

Methods to accomplish the goals

Answer 22

Tactical planning

Question 23

Planning the laboratory design should include the ff (4)

Answer 23

Laboratory director and entire laboratory staff
Consultants or designers of the lab
Contractor to construct facility
Architects or architectural firm- for various drawings

Question 24

T/F: ALL recommendations and changes made in the laboratory should be documented in WRITING

Answer 24

True

Question 25

Spatial considerations in lab design (7)

Answer 25

A. Blood bank and critical care lab should be accessible to ER, OR, and ICU B. Sx collection area should be near ambulatory care facility and admitting office C. If lab serves in-Px, corridors and elevators should be accessible to provide access to main Px care unit D. Sx receiving, data processing, and reporting center as hub of the lab E. Critic are care lab and large vol lab (hema and chem sections) should be at the center of lab F. Those with greater turn-around-time (TAT) and those with special safety feat (microbiology and radio assay labs) should not be at the center of lab G. Intra-lab traffic flow should be separated from the outside

Question 26

Serve as hub of lab

Answer 26

Sx receiving, data processing, and reporting center

Question 27

Should be readily accessible to ER, OR, and ICU

Answer 27

Blood banking and critical care lab

Question 28

Blood banking and critical care lab should be readily accessible to (3)

Answer 28

ER OR ICU

Question 29

Should be near ambulatory care facility and admitting office

Answer 29

Sx collection area

Question 30

Sx collection area should be near (2)

Answer 30

ambulatory care facility | admitting office

Question 31

Large volume laboratories (2)

Answer 31

Hematology section | Chemistry section

Question 32

Sections which require special safety features (2)

Answer 32

Microbiology | Radio assay

Question 33

T/F: intra-lab traffic flow should be separated from the outside

Answer 33

True

Question 34

T/F: provisions should be made for ambulatory Px and BB donors coming into the lab

Answer 34

True

Question 35

A predetermined course of action intended to facilitate the accomplishment of a task

Answer 35

Plan