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Laboratory Management > Chapter 2: Management Planning > Flashcards

Chapter 2: Management Planning Flashcards

1
Q

Methodical selection of a set of complimentary actions for the purpose of pursuing a goal

A

Planning

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2
Q

Why do we plan?

A

To achieve the objectives of the organization

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3
Q

2 types of plans

A

Long-range plans (LRP)

Short-range plans (SRP)

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4
Q

Qualities of a good planner (4)

A

Good judgment
Ability to evaluate lab opportunities and hazards
Proficiency in determining objectives
Ability to accept changes

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5
Q

Values derived from planning (4)

A

Achievement of objectives in the most efficient and economical manner
Integration of activities toward goal-directed actions
Reduction of problems
Use of efficient methods and development of standards necessary for accurate controls

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6
Q

Indicators of poor planning (8)

A

Some machines doing the job intended for smaller machines
Some lab personnel overworked, others underworked
Skilled workers doing unskilled jobs
Late results
Lab personnel fumbling on jobs for which they have not been trained
Idle machines
Materials wasted
Quarreling

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7
Q

Benefits of good planning (8)

A 
Jobs turn out on time
Good relationship with other departments
People using there highest skills
Workers know how their jobs fit in the total pattern
Machines doing their jobs properly
Equipments in good shape
Materials available
Waste kept at minimum
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8
Q

Setting goals and objectives:

What is the first step lab planning?

A

Management by objectives (MBO)

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9
Q

Management by objectives (MBO) encourages (3)

A

Discussion
Interaction
Consensus decision-making

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10
Q

Hierarchy of plans (8)

A
  1. Purpose or mission
  2. Goals or objectives
  3. Strategies
  4. Policies
  5. Procedures
  6. Rules
  7. Programs
  8. Budget
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11
Q

2 types of planning

A

Strategic planning

Tactical planning

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12
Q

Type of planning which involves long-range plans (LRP)

A

Strategic planning

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13
Q

Type of planning which involves short-range plans (SRP)

A

Tactical planning

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14
Q

Concerned with the identification of the mission and setting objectives

A

Strategic planning

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15
Q

Strategic planning is concerned with (2)

A

Identification of mission

Setting objectives

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16
Q

It is the function of the upper supervisory personnel with final authority and responsibility vested in the laboratory director

A

Strategic planning

17
Q

Strategic planning is the function of the __ with final authority and responsibility vested in the __

A

upper supervisory personnel

Laboratory director

18
Q

Implies action and deals with the methods for achieving the goals identified in the strategic planning process

A

Tactical planning

19
Q

Requires operational or technical skill and is generally the responsibility of the supervisory staff

A

Tactical planning

20
Q

Tactical planning requires __ and is generally the responsibility of the __

A

Operational or technical skill

Supervisory staff

21
Q

Identification of goals

A

Strategic planning

22
Q

Methods to accomplish the goals

A

Tactical planning

23
Q

Planning the laboratory design should include the ff (4)

A

Laboratory director and entire laboratory staff
Consultants or designers of the lab
Contractor to construct facility
Architects or architectural firm- for various drawings

24
Q

T/F: ALL recommendations and changes made in the laboratory should be documented in WRITING

A

True

25
Q

Spatial considerations in lab design (7)

A

A. Blood bank and critical care lab should be accessible to ER, OR, and ICU
B. Sx collection area should be near ambulatory care facility and admitting office
C. If lab serves in-Px, corridors and elevators should be accessible to provide access to main Px care unit
D. Sx receiving, data processing, and reporting center as hub of the lab
E. Critic are care lab and large vol lab (hema and chem sections) should be at the center of lab
F. Those with greater turn-around-time (TAT) and those with special safety feat (microbiology and radio assay labs) should not be at the center of lab
G. Intra-lab traffic flow should be separated from the outside

26
Q

Serve as hub of lab

A

Sx receiving, data processing, and reporting center

27
Q

Should be readily accessible to ER, OR, and ICU

A

Blood banking and critical care lab

28
Q

Blood banking and critical care lab should be readily accessible to (3)

A

ER
OR
ICU

29
Q

Should be near ambulatory care facility and admitting office

A

Sx collection area

30
Q

Sx collection area should be near (2)

A

ambulatory care facility

admitting office

31
Q

Large volume laboratories (2)

A

Hematology section

Chemistry section

32
Q

Sections which require special safety features (2)

A

Microbiology

Radio assay

33
Q

T/F: intra-lab traffic flow should be separated from the outside

A

True

34
Q

T/F: provisions should be made for ambulatory Px and BB donors coming into the lab

A

True

35
Q

A predetermined course of action intended to facilitate the accomplishment of a task

A

Plan

Laboratory Management (4 decks)

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