Chapter 4: Directing and Supervising the Laboratory Flashcards

(54 cards)

1
Q

Guiding by advice

A

Directing

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2
Q

Providing instructions

A

Directing

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3
Q

Effective communication

A

Directing

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4
Q

Needed in supervising (3)

A

Understanding among employees
Overseeing
Assuring policies and procedures are followed

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5
Q

Understanding among employees

A

Supervising

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6
Q

Overseeing

A

Supervising

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7
Q

Assuring policies and procedures are followed

A

Supervising

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8
Q

3 leadership styles (in general)

A

Absenteeism/ inattention
Centralized authority
Decentralized authority

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9
Q

Autocratic type of leadership

A

Centralized authority

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10
Q

Communication flow: vertical, formal

A

Centralized authority

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11
Q

Communication flow of centralized authority

A

Vertical, formal communication

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12
Q

Centralized authority is a __ type of leadership

A

Autocratic

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13
Q

Centralized authority:
advantages (3)
Disadv (3)

A
Adv:
Full control of management
Well-coordinated
Efficient 
Disadv:
More time needed to accomplish task
Less productivity
People involved in decision-making are limited
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14
Q

Democratic type of leadership

A

Centralized authority

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15
Q

Communication flow: open, free, stretches in ALL directions

A

Decentralized authority

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16
Q

Decentralized authority: type of leadership

A

Democratic

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17
Q

Centralized authority: communication flow:

A

Open, free, stretches in all directions

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18
Q

Centralized authority: adv (3), disadvantage (1)

A
Adv:
Faster decision-making
Utilize individuals
Broad-based management team
Disadvantage:
Different opinions on a particular decision
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19
Q

Full trust between manager and employee

A

Absenteeism/ inattention

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20
Q

Planning is on the hands of employees

A

Absenteeism/ inattention

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21
Q

Highly capable and competent staff

A

Absenteeism/ inattention

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22
Q

Responsibilities of a leader (6)

A

Develop and maintain effective relations with hosp administration
Encourage exchange of ideas
Effectively communicate plans
Provide efficient means for compliance of staff
Assure awareness of all staff
Formulate and document policies and procedures

23
Q

Leadership styles based in managerial grid by Robert Blake and Jane Mouston (4)

A

Dictatorial/ task management style
Accommodating/ country club style
Team management style
Impoverished/ indifferent style

24
Q

Impoverished style aka

A

Indifferent style

25
Indifferent style aka
Impoverished style
26
Impoverished/ indifferent style: principle
Evade and elude
27
Leadership style based on managerial grid by Blake and Mouston: Low concern for both people and production
Impoverished/indifferent style
28
Leadership style based on managerial grid by Blake and Mouston: Leaders more focused in preserving their career and reputation
Impoverished/ indifferent style
29
Leadership style based on managerial grid by Blake and Mouston: disharmony occurs in workplace
Impoverished/ indifferent style
30
Team management style: principle
Commit and contribute
31
Leadership style based on managerial grid by Blake and Mouston: encourages team work
team management style
32
Leadership style based on managerial grid by Blake and Mouston: high concern for both people and production
Team management style
33
Leadership style based on managerial grid by Blake and Mouston: high satisfaction and motivation
Team management style
34
Accommodating style aka
Country club style
35
Country club style aka
Accommodating style
36
Accommodating/ country club style: principle
Yield and comply
37
Leadership style based on managerial grid by Blake and Mouston: high concern for people but low for production
Accommodating/ country club style
38
Leadership style based on managerial grid by Blake and Mouston: focused on needs of employees, lack direction and control
Accommodating/ country club style
39
Dictatorial style or
Task management style
40
Task management style aka
Dictatorial style
41
Dictatorial/ task management style: principle
Control and dominate
42
Leadership style based on managerial grid by Blake and Mouston: low concern for people but high for production
Dictatorial/ task management style
43
Leadership style based on managerial grid by Blake and Mouston: punishments used to pressure employees, employees' needs unimportant
Dictatorial/ task management style
44
Leadership style based on managerial grid by Blake and Mouston: at (1,1)
Impoverished/ indifferent style
45
Impoverished or indifferent management coordinates on managerial grid by Blake and Mouston:
(1,1)
46
Leadership style based on managerial grid by Blake and Mouston: at (1,9)
Accommodating/ country club style
47
Leadership style based on managerial grid by Blake and Mouston: at (9,9)
Team management style
48
Leadership style based on managerial grid by Blake and Mouston: at (9,1)
Dictatorial/ task management style
49
coordinates on managerial grid by Blake and Mouston: team management style
(9,9)
50
coordinates on managerial grid by Blake and Mouston: accommodating/ country club style
(1,9)
51
coordinates on managerial grid by Blake and Mouston: dictatorial/ task management style
(1,9)
52
coordinates on managerial grid by Blake and Mouston: dampened pendulum
(5,5)
53
Middle of the road. Push for production but don't go all out. Be fair but firm
Dampened pendulum
54
Needed in directing (3)
Provide instructions Effective communication Guide by advice