Chapter 2: Management Theory Flashcards
(9 cards)
1
Q
the creator and inventor of modern management
A
peter drucker
2
Q
what points did peter Drucker believe?
A
- workers should be treated as assets
- the corporation could be considered a human community
- there is “no business without a customer”
- institutionalized management practices are preferable to charismatic cult leaders
3
Q
emphasized finding ways to manage work more efficiently, assumed that people are rational and has two branches
A
classical viewpoint
4
Q
approach that emphasizes the scientific study of work methods to improve productivity of individual workers
A
scientific management
5
Q
management concerned with managing the total organization
A
administrative management
6
Q
Major functions of management: planning, organizing, leading, and controlling, coordinating
A
henri fayol
7
Q
The problem with the Classical viewpoint:
A
too mechanistic
8
Q
work activity was amenable to a rational approach
A
essence
9
Q
A
