Chapter 2 Quiz Flashcards

(10 cards)

1
Q

What is the successful transfer and understanding of a thought from one person to another?

A

Communication

(page 59)

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2
Q

According to Blake and Mouton, which type of management focuses on ‘whats right’ rather than ‘who’s right’?

A

Team management

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3
Q

On the Blake and Mouton Managerial Grid, the person with a sound attitude believes in ‘What’s right’ rather than what?

A

‘Who’s right’

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4
Q

In the Blake and Mouton Managerial Grid, which behavioral model sees a high level of concern for either people or results as too extreme?

A

Middle-of-the-Road

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5
Q

Which is one of the discrete, learnable skills that promotes synergy between the mechanical element and the human players?

A

Advocacy

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6
Q

What are Dr. James Reason’s latent conditions likened to?

A

Resident Pathogens

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7
Q

According to French and Raven, what type of power does an Incident Commander directing resources on an incident exemplify?

A

Legitimate power

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8
Q

Which style of leadership focuses on how leaders encourage people to adjust when confronted with problems, challenges, and changes?

A

Adaptive Leadership

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9
Q

What is one of the 3 elements of Helmrichs error management model?

A

Avoidance (Entrapment and Mitigating Consequences)

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10
Q

What is Gordan Dupont’s Dirty Dozen?

A

List of reasons and ways humans make mistakes

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