Chapter 22 - Printers and Multifunction Devices

Question 1

Laser Printer

Answer 1

a printer with a photosensitive drum

Question 2

Steps of a Laser Printer

Answer 2

1. Processing, 2. Charging, 3. Exposing, 4. Developing, 5. Transferring, 6. Fusing, 7. Cleaning.

Question 3

Processing

Answer 3

Print job is stored on the local memory of the printer.

Question 4

Charging

Answer 4

Primary corona puts a negative charge on the Photosensitive drum.

Question 5

Exposing

Answer 5

Laser writes on the drum reducing the drums charge.

Question 6

Developing

Answer 6

Toner release ink that sticks to the drum.

Question 7

Transferring

Answer 7

The Transfer corona charges the paper with a strong positive charge, and hits the drum printing to the paper.

Question 8

Fusing

Answer 8

Heat and pressure apply the ink to the paper.

Question 9

Cleaning.

Answer 9

A scrapper cleans off any excess ink/toner on the paper.

Question 10

Steps to maintain laser printer?

Answer 10

Replace toner and clean printer.

Question 11

Maintenance Kits

Answer 11

Basically a tools/parts kit that come with or pair/match up with laser printers.

Question 12

Calibration for laser printers

Answer 12

Color printers will need to have the transfer rolls re-calibrated.

Question 13

MFD stands for what?

Answer 13

Multifunction devices(MFDs) inlcude printers, scanners, copiers, and fax machines.

Question 14

Maintain an Inkjet printer

Answer 14

Clean the nozzles/jets, and again calibrate colored inkjet printers. replace ink cartridges, clear paper jams,

Question 15

Inkjet printers

Answer 15

Use heat or mechanical process to push ink through the print heads to the paper.

Question 16

impact printers

Answer 16

very old printers that strike an ink ribbon to write to paper, used during the old days of mainframes. Don’t have maintenance kits.

Question 17

Ink Ribbon

Answer 17

holds the ink and presses the ink to the paper.

Question 18

Maintenance for Impact Printers

Answer 18

Replacing Ink Ribbons and Print Heads. Tractor feed paper jams.

Question 19

Print Heads

Answer 19

presses a needle through the ink ribbon to press ink on the paper

Question 20

Impact Paper

Answer 20

Paper used in Impact printer, a multipart form or otherwise known as tractor feed paper.

Question 21

Thermal Printers

Answer 21

a receipt printer, heats special paper to create a printout. Where you hit the paper with heat it changes color.

Question 22

Thermal Printer parts

Answer 22

Feed assembly and a heating element.

Question 23

Special Thermal Paper

Answer 23

Thermal multiform paper seen with thermal printers.

Question 24

Maintenance for Thermal printers

Answer 24

Replacing paper a lot, clean heating element, remove debris.

Question 25

Primary connection for all types of printers?

Answer 25

USB but some do use serial connections

Question 26

Printer firmware

Answer 26

Printers do have firmware and commonly have firmware updates.

Question 27

Spooler

Answer 27

is just the software that stores print jobs. You have to have permissions to operate the spooler.

Question 28

Collate

Answer 28

Number and staple paper.

Question 29

Duplex

Answer 29

Double sided printing.

Question 30

Virtual Printers

Answer 30

Print to PDF, Print to XPS, Print to Image. Not actually printing just sending/converting to a certain file type or location.

Question 31

Sharing Printer

Answer 31

Sharing a local printer over a network requires sharing enabled and a share name.

Question 32

Data Privacy

Answer 32

Shared printers which are usually MFDs copy and send data to public locations like icloud and google drive.

Question 33

Mapping printers

Answer 33

Used to print from very old programmers.

Question 34

Google cloud printing

Answer 34

Cloud printing enables moblie devices to print to a printer associated with an online account, such as google account.

Question 35

Unable to install printer

Answer 35

No permissions to install the printer.

Question 36

No Connectivity

Answer 36

are you connected to it, is it on the network, are other people connected to it.

Question 37

Rollback device driver

Answer 37

if not working rollback device driver and re-install.

Question 38

Access denied

Answer 38

no permissions

Question 39

No image on printer display

Answer 39

Is it on, is it in sleep mode, locked out of printer

Question 40

Paper not feeding, Paper jam

Answer 40

pick-up rollers and separate pads need to be replaced, humidity destroys paper

Question 41

Low memory errors

Answer 41

Laser printers have RAM, reduce resolution, buy more RAM for the printer.

Question 42

Error Codes

Answer 42

research code errors and figure out what the error code means.

Question 43

Garbled Characters on paper

Answer 43

bad or corrupted drivers, clear spooler and hard reset printer.

Question 44

Vertical lines on pages

Answer 44

Laser printer foreign matter on your optic sensitive roller. Replace toner.

Question 45

Color prints in the wrong print color

Answer 45

Driver, lost a color/empty color cartridge.

Question 46

Printing blank pages

Answer 46

Physical issue, like replacing toner

Question 47

Streaks

Answer 47

inkjet, clogged inkjet heads

Question 48

Faded Prints

Answer 48

Laser replace toner, impact replace ribbon, inkjet clogged jets.

Question 49

Ghost Images

Answer 49

Laser printer replace toner

Question 50

Toner not fused to paper

Answer 50

Laser printer replace fuser

Question 51

Creased Paper

Answer 51

maintenance kit pick-up rollers.

Question 52

3D printers

Answer 52

3D printers melt some material(such as forms of thermal plastic) in a pattern to create 3D shapes