Chapter 23: Motivation And Engagement

Question 1

Motivation

Answer 1

Describes factors that arouse, maintain and channel behaviour towards a goal

Question 2

Division of labour

Answer 2

Breaking down of production into a series of small tasks

carried out repetitively by unskilled employees

Question 3

Time and motivation study

Answer 3

Measures and analyses the ways jobs are completed

Question 4

Commission

Answer 4

Method of payment in which the amount paid is related to the value of goods or services that an employee sells

Question 5

Piece rate

Answer 5

Employees are paid according to quantity of a product they produce

Question 6

Performance related pay

Answer 6

Some part of pay is linked to achieving targets

Question 7

Variable pay

Answer 7

Flexible form of pay

Related to their performance at work

Question 8

Employee welfare

Answer 8

Facilities that are essential for the wellbeing of a business employees

Question 9

Appraisal

Answer 9

Considering and evaluating the performance of an individual employees

Question 10

Team working

Answer 10

Organisation breaks down production process into large units instead of relaying upon the use of division of labour