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BMGT 27 > Chapter 3 > Flashcards

Chapter 3 Flashcards

1
Q

arise because of conflicts among
individual’s personal moral philosophies
and values, the values and culture of the organizations in which they work, and
those of the society in which they live

A

Ethical issues

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2
Q

Truthfulness or trustworthiness

A

Honesty

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3
Q

A lack of integrity, incomplete disclosure, or an unwillingness to tell the truth

A

Dishonesty

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4
Q

The quality of being just, equitable,
and impartial

A

Fairness

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5
Q

3 fundamental elements that motivate people to be fair

A

Equality
Reciprocity
Optimization

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6
Q

How wealth or income is distributed

A

Equality

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7
Q

Occurs when an action that has an
effect upon another is returned

A

Reciprocity

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8
Q

Uncompromising adherence to
ethical values

A

Integrity

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9
Q

is a problem, situation, or opportunity that requires an individual, group or organization to choose among several actions
that must be evaluated as right or wrong, ethical
or unethical

A

Ethical Issue

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10
Q

problem, situation, or opportunity that requires an individual or group
to chose among several wrong or unethical
actions

A

Ethical dilemma

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11
Q

important in determining abuse

A

Intent

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12
Q

a growing problem. Is associated with a hostile workplace

A

Bullying

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13
Q

2 types of lying

A

Commission
Omission

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14
Q

creating a false perception with words that deceive the receiver

A

Commission lying

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15
Q

intentionally not informing channel members of problems relating to a product that affects awareness, intention, or behavior

A

Omission lying

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16
Q

Exist when an individual must choose
whether to advance his/her personal
interests, those of the organization, or
some other group

A

Conflict of interest

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17
Q

The practice of offering something in
order to gain an illicit advantage

A

Bribery

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18
Q

3 types of hacking

A

System
Remote
Physical

19
Q

assumes that the attacker already has
access to a low-level privilege user account

A

System hacking

20
Q

involves attempting to remotely penetrate a
system across the internet

A

Remote

21
Q

requires that the CI agent enter a facility
personally

A

Physical

22
Q

tricking of individuals into
revealing their passwords or valuable corporate
information

A

Social engineering

23
Q

in which someone looks over an
employee’s shoulder while he/she types in a password

A

Shoulder surfing

24
Q

A repeated, unwanted behavior of a sexual nature perpetrated upon an individual by
another

A

Sexual Harassment

25
Q

A personal, loving, and/or sexual
relationship with someone with whom
you share professional responsibilities

A

Dual Relationship

26
Q

The
relationship causes a conflict of interest or
impairment of professional judgment

A

Unethical Dual Relationship

27
Q

Any purposeful communication that
deceives, manipulates, or conceals facts in
order to create a false impression

A

Fraud

28
Q

Misrepresentation of company’s financial reports

A

Accounting fraud

29
Q

The process of dishonestly creating,
distributing, promoting, and pricing
products

A

Marketing Fraud

30
Q

3 types of Marketing Fraud

A

Puffery
Implied falsity
Literally false

31
Q

Exaggerated advertising claims,
blustering, and boasting

A

Puffery

32
Q

An advertising message that
misleads, confuses, or deceives the public

A

Implied falsity

33
Q

Claims can be divided into:
tests prove (establishment claims) and
bald assertions (non-establishment claims)

A

Literally false

34
Q

When consumers attempt to deceive
businesses for personal gain

A

Consumer fraud

35
Q

2 types of consumer fraud

A

Collusion
Duplicity

36
Q

involves an employee who helps a
consumer commit fraud

A

Collusion

37
Q

involves a consumer duping a
store

A

Duplicity

38
Q

The failure to understand and manage ethical risks was a key problem in the recent financial crisis

A

Financial Misconduct

39
Q

Two types of insider trading

A

Legal insider trading
Illegal insider trading

40
Q

Involves legally buying and selling stock in an insider’s own company, but
not all the time

A

Legal

41
Q

The buying or selling of stocks by insiders who possess material that is not public

A

Illegal

42
Q

Remuneration which is enough to support the wage-earner in reasonable and frugal comfort.

A

Just wage

43
Q

The disclosure by an employee of confidential information which relates to some danger, fraud or other illegal or unethical conduct connected
with the workplace.

A

Whistleblowing

BMGT 27 (6 decks)

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